---
description: Review of CommunityRoot Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CommunityRoot | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Daycare Software](/directory/4654/child-care/software) > [CommunityRoot](/software/74040/communityroot)

# CommunityRoot

Canonical: https://www.softwareadvice.co.uk/software/74040/communityroot

> CommunityRoot is a cloud-based child care solution designed for day schools and preschools. Key features offered include automated billing, custom engagement options, online payments and reporting capabilities.&#10;&#10;&#10;CommunityRoot enables users in educational institutions to automate child registrations, create and maintain online schedules and manage communications with parents. The solution also helps users to manage after-school programs and recurring billing operations.&#10;&#10;&#10;Additionally, CommunityRoot's users can add staff members and define their access permissions. Users can also generate custom reports and set or change engagement preferences for interaction with parents and other caretakers.&#10;&#10;&#10;Services are offered on a monthly subscription basis that includes support via email and online live chat.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wave Labs

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Mobile Access
- Payment Processing
- Registration Management

## Category

- [Daycare Software](https://www.softwareadvice.co.uk/directory/4654/child-care/software)

## Alternatives

1. [Procare Solutions](https://www.softwareadvice.co.uk/software/119363/procare) — 4.6/5 (2749 reviews)
2. [brightwheel](https://www.softwareadvice.co.uk/software/63033/brightwheel) — 4.7/5 (3254 reviews)
3. [Lillio](https://www.softwareadvice.co.uk/software/22538/himama) — 4.6/5 (3623 reviews)
4. [Playground](https://www.softwareadvice.co.uk/software/329484/playground) — 4.8/5 (193 reviews)
5. [Daily Connect](https://www.softwareadvice.co.uk/software/80682/daily-connect) — 4.8/5 (306 reviews)

## Reviews

### "CommunityRoot is an amazing app" — 5.0/5

> **Erin** | *31 August 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: CommunityRoot is so helpful with actually running (registering, billing, etc..) the programs we run. Sometimes we have monthly or annual programs that parents subscribe to, but we also have one-off programs we want to let parents register for. This was the only program that had the ability to handle both - whether the payment plan was subscriptions, daily/one-off tuition fees or having things like one-time discounts and registration fees. Also, the customer success manager, \[sensitive content hidden\] who works with us is super helpful and knowledgeable on the product. She's always responsive.
> 
> **Cons**: I think they're going in this direction, but I wish they had more photo sharing capability so that we can share pictures with parents via mobile app. We're currently using tadpoles for that piece, but as soon as CommunityRoot adds that (assuming they do), we'll probably drop tadpoles.
> 
> Great experience overall - hence why we've been a customer for 5 years now. Great customer service and definitely the most complete product for our daycare needs.

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### "Terrible Product Even Worse Customer Support" — 1.0/5

> **Crystal** | *21 February 2019* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: Price is not based on amount of users.
> 
> **Cons**: Customer service and payment processing.
> 
> The list of things I dislike about this company/software could go on forever. False statements made while when inquiring about the software to get me to purchase, kicking people out of the system when payment is supposed to process, recurring billing not working, lack of customer support (24 hour support is promised, don't believe it), days would go by without receiving a response for support I had to contact their Facebook, the number that was listed on the website no longer worked, and more. &#10;&#10;Most of my issues were payment processing which is the main reason I require registration software. Towards the end the issues became customer service issues it would be practically impossible to get a hold of anyone in the company. The CEO of all people was my main contact and he did not care to address the issues I faced with the system or customer support. &#10;&#10;Overall this software has made my job more difficult and I have had to use our in-house square reader. The people in the company do not care at all to fix the issues or attempt to, they do not even bother responding. I do not recommend.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/74040/communityroot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/child-care/communityroot-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/74040/communityroot> |
| en-GB | <https://www.softwareadvice.co.uk/software/74040/communityroot> |
| en-IE | <https://www.softwareadvice.ie/software/74040/communityroot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/74040/communityroot> |

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