--- description: Review of BigCommerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BigCommerce | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/3953/shopping-cart/software) > [BigCommerce](/software/73635/bigcommerce) # BigCommerce Canonical: https://www.softwareadvice.co.uk/software/73635/bigcommerce Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.uk/software/73635/bigcommerce?page=2) > BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces. BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner. The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, Infusionsoft and MailChimp, centralizing orders and increasing checkouts through platforms like PayPal One Touch. > > Verdict: Rated **4.4/5** by 337 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 337 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BigCommerce - **Location**: austin, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. Plus: $79.95/month Pro: $299.95/month Enterprise: Contact BigCommerce for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Ukrainian - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - API - Abandoned Cart Saver - Activity Dashboard - Bulk Ordering - CRM - Catalog Management - Channel Management - Content Management - Credit Card Processing - Customer Accounts - Customer Management - Customer Segmentation - Customer Touchpoints - Data Import/Export - Data Security - Data Synchronisation - De-Coupled Front & Back Ends - Design Management - Discount Management - Electronic Payments ## Integrations (22 total) - Birdeye - Brightpearl - Extensiv Order Management - Google Ads - HubSpot Marketing Hub - Instagram - Keap - Mailchimp - Meta for Business - NetSuite - PayPal - PayPal Commerce Platform - QuickBooks Online Advanced - ShippingEasy - Square Point of Sale ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Cart Software](https://www.softwareadvice.co.uk/directory/3953/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.softwareadvice.co.uk/directory/3953/shopping-cart/software) - [Website Builder Software](https://www.softwareadvice.co.uk/directory/4652/website-builder/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.uk/directory/4218/multi-channel-ecommerce/software) - [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software) - [Headless eCommerce Platforms](https://www.softwareadvice.co.uk/directory/4080/headless/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.co.uk/software/390630/shopify) — 4.5/5 (6667 reviews) 2. [WooCommerce](https://www.softwareadvice.co.uk/software/163450/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.softwareadvice.co.uk/software/159592/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.softwareadvice.co.uk/software/157453/squarespace) — 4.5/5 (3384 reviews) 5. [PrestaShop](https://www.softwareadvice.co.uk/software/108024/prestashop) — 4.3/5 (331 reviews) ## Reviews ### "great way to do business" — 5.0/5 > **VIPUL** | *7 June 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Everything so far as it's easy and fast to many critical process. > > **Cons**: Reporting needs changes as return reports have full refund but not able to run for partial refunds. > > Overall great experience and happy to use big commerce on daily basis for ecommerce business. Thanks. ----- ### "TYLER'S x BigCommerce" — 5.0/5 > **Justin** | *9 November 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: BigCommerce has developed a simplistic software that's allowing small and mid size companies to maneuver at scale. We've been able to learn and adapt new strategies as their team continues to open new capabilities to developers and as they push development in their app market. Fast and reliable apps will be key to building and maintaining the next evolution of ecommerce businesses and having that infrastructure in place will be pivotal in the years to come. > > **Cons**: When we teamed up with BigCommerce, they were a newer competitor in the market. Some similar companies were able to offer functionalities that were limiting to our initial growth through ecommerce. Being a brick and mortar based business since 1978, we had a multitude of functionalities needed to keep up with our physical locations. Although they couldn't offer these features out of the gate, they were quick to get them implemented and worked closely with us to resolve our issues. > > BigCommerce has been absolutely phenomenal. We're glad to be based in Austin, Texas alongside some of the BigCommerce team. Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success. ----- ### "Bigcommerce review" — 4.0/5 > **Faizan** | *30 June 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: - It's not open source and does not allow any type of changes at admin side. - Easy to use. - It is secure. > > **Cons**: - The documentation for building an bigcommerce app is not good and does not have clear content. - it's coslty. - customer support is not good. > > Overall, it's very good and can compete other platforms ----- ### "Easy to use and scale" — 5.0/5 > **Verified Reviewer** | *24 March 2022* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Out of the box, BigCommerce has more built in features than other online carts out there. Pretty straightforward setup making it fairly easy to get up and running in little time. > > **Cons**: Not as easy to customize themes/store interface. When you edit the source code you need to make sure you document what was done as the changes don't carry over when you update the theme of your site. > > We have been with BigCommerce for six years now and have had very minimal downtime. The rare instances we've had to contact customer support have been handled quickly. Support forums and customer facebook group monitored by BC have been a tremendous help when troubleshooting or looking for ways to customize our online store. ----- ### "I prefer BigCommerce for its simplicity and ease of use" — 4.0/5 > **Stephanie** | *14 February 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: In every way, BigCommerce is the ideal platform for my company. This platform's dashboard is fantastic, and I appreciate how simple it makes managing and uploading stock. The quickness and dexterity that has been put into protecting and expanding my product sales has met with my complete satisfaction. To run my online store without any restrictions and in a professional manner is a dream come true. > > **Cons**: Although there are times when certain features do not function properly, such as when I am unable to access the applications within the back end or when newly updated features are not compatible with my configuration since I am still using an earlier version of BigCommerce, I have been using the platform for years. > > BigCommerce has been the answer to all of the problems that have plagued my online store. Adding and managing products has never been simpler than it is on this site. With just a few clicks, I can make simple, customizable, and downloadable products. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.uk/software/73635/bigcommerce?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/73635/bigcommerce) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data