Znode is an enterprise, B2B eCommerce platform developed to enable growth through a rich set of built-in features to...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About BigCommerce
BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces.
BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner.
The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, Infusionsoft and MailChimp, centralizing orders and increasing checkouts through platforms like PayPal One Touch.
BigCommerce pricing
BigCommerce does not have a free version but does offer a free trial. BigCommerce paid version starts at US$39.00/month.
Starting Price:
US$39.00/month
Free Version:
No
Free trial:
Yes
Alternatives to BigCommerce
Shift4Shop, formerly 3dcart, is a comprehensive cloud-based eCommerce solution that helps businesses create online...
Kibo eCommerce is a cloud-based solution that provides B2C and B2B eCommerce businesses with tools to manage sales...
osCommerce Online Merchant is a complete eCommerce solution that includes both a shop frontend and backend which can be...
AspDotNetStorefront is an e-commerce solution that helps users manage and customize multiple stores across the web. Key...
OpenCart is an open-source eCommerce solution designed to help businesses streamline processes related to store...
BigCommerce Reviews for UK Users
Feature rating
5 reviews of 328
View all reviews
Teresa Aminta
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 11/09/2023
BigCommerce is designed for business growth
Let's use BigCommerce for the purpose of our internet commerce and love the website we have. The platform offers a vast selection of innovative features that any small business like ours requires for a complete, easily accessible, aesthetically and functionally appealing website. Because BigCommerce offers unlimited product layout, unlimited bandwidth, unlimited and different storage, we don't have to worry about exceeding storage limits, etc. This leaves us with more time to develop content, site optimization and other business-related activities that impact business growth.
Pros
BigCommerce is ready for any type of commerce. It is recommended for value-driven companies. Anyone who has a goal and is ready to carry it out will benefit from this strong foundation. BigCommerce is big commerce. And this is what you require to achieve your big business goals. With all the features it has advanced, BigCommerce ensures that the slope of the learning curve is imperceptible. If it is your first time to market through the internet, you need to use an e-commerce platform, which offers a vast and effective range of tools for you to succeed.
Cons
On every occasion when it is necessary to use Rafflecopter for the purpose of a giveaway, it is not possible to start the program in BigCommerce. The context does not allow it. The blog capability is perhaps one of the weakest parts of BigCommerce. It would be wonderful if it could act like WordPress does.
Ade
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 25/11/2024
Great for scalibility
Wouldn't use another platform to be fair
Pros
Scalability, ease of use and easy import and export of large number of products.
Cons
Pricing, its pricing is rapidly increasing.
Alternatives Considered
ShopifyReasons for Choosing BigCommerce
A faster cloud based platform that would scale alsoReasons for Switching to BigCommerce
The catalog management was far easier in bigcommerce
Jen
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 14/07/2023
Used to be a fan … this is so bad
I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce . It was impossible to find anyone who knew how to work on the platform and all of the “preferred partners “did not know a number less than $40,000. Such a racket and a total scam. In 2020, I had all of the customizations removed and began to take care of the site myself. I was an enterprise client with dedicated level to support which was generally quite helpful. However, due to slower business from the pandemic, I really negotiated my rate in early 2023 to $1000 per month . apparently, that's not enough money to get decent support. They dropped me back to level one Support and often times the people I got new less than I did. I do not have the patience for that especially not paying that kind of money. I reached out to the [sensitive content hidden] and was told by him personally that they weren’t going to do anything to help me. So I moved my Store to Shopify Plus. By the way, I was able to fully build the Shopify plus store all on my own have never built a site before. The tools made it quite easy to make a site that was far superior to my Big Commerce site in
Pros
I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce
Cons
Treat me like I am stupid . Then make changes to the platform without informing anybody that have on numerous occasions cost my company money. They charge WAY too much for how basic the platform is
simon
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 03/06/2024
Great starter system for a new business
Good experience, will still compare to shopify as they are so close in products but overall good system, improve the apps and this will be a leader in the market
Pros
the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. Great customer service and some great templates for building
Cons
the apps could do with a better selection, more like shopify ideally
Dominique
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 14/06/2024
Learning curve worth the investment
Pros
BigCommerce is a great platform for growing businesses. From the 24/7/365 customer support to the various integrations that can be used. I find BigCommerce to be very beneficial for business growth, enhancement, and continuous support. The website templates are simple yet the platform does have a learning curve as things as not as simple as copy and paste. However, this personalization helps to make your website look unique.
Cons
The learning curve is the biggest challenge; however, BigCommerce has a wonderful customer support that helps you through any challenge you may find.
