--- description: Review of Opiniion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Opiniion | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Opiniion](/software/73023/opiniion) # Opiniion Canonical: https://www.softwareadvice.co.uk/software/73023/opiniion Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/73023/opiniion?page=2) > Opiniion is a software designed for property management companies aiming to gauge and enhance the experience of residents. It serves firms of varying sizes, with a focus on elevating resident satisfaction levels. The software streamlines the task of gathering resident feedback at crucial points such as tours, move-ins, maintenance requests, lease renewals, and move-outs. It utilizes text and email surveys to collect real-time sentiment from residents, aiding in the detection of issues that may affect resident satisfaction. One of its main features is an online review generation system, which displays genuine feedback and aids in improving a company's online reputation. Opiniion also has the ability to analyze feedback to discover the underlying causes of resident sentiment. It offers a dashboard and custom reports filled with actionable insights, rather than just raw data. Opiniion operates independently to gather and analyze feedback, but also allows for customization. The software assists in enhancing online ratings across various platforms such as Google, Yelp, and ApartmentRatings by generating verified reviews. > > Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Opiniion - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Other - **Pricing Details**: Depending on industry. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - Activity Dashboard - Activity Tracking - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Dashboard - Data Import/Export - Email Management - Engagement Tracking - Feedback Management - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location ## Integrations (9 total) - AppFolio Property Manager - Buildium - Entrata - MRI Property Management - RealPage - Rent Manager - ResMan - Yardi Breeze - Yardi Voyager ## Category - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [rater8](https://www.softwareadvice.co.uk/software/313432/rater8) — 5.0/5 (181 reviews) 3. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) 4. [TrueReview](https://www.softwareadvice.co.uk/software/193489/truereview) — 5.0/5 (150 reviews) 5. [Brand24](https://www.softwareadvice.co.uk/software/24347/brand24) — 4.7/5 (254 reviews) ## Reviews ### "Get lots of reviews with less work" — 5.0/5 > **Kara** | *16 September 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Opiniion is easy to use, they set up everything \& you just wait for reviews to come in\! > > **Cons**: I do not have any cons that are worth sharing > > Very easy to set up, happy with the amount of reviews that we have gotten over the years. ----- ### "Great for Student Housing\!" — 4.0/5 > **Sammantha** | *1 November 2024* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: I really like being able to send feedback campaigns to our residents through Opiniion. It's such a great way to take the temperature and gauge where we are at in everyone's minds\! > > **Cons**: I wish the review response approval flow was a smoother and more user friendly process. > > Overall, Opiniion has been a great way for our teams to manage our public reputation all in one place without having to keep track of several different log in credentials and platforms. ----- ### "It's all about selling you, then you're left alone in silence without a working product" — 1.0/5 > **Robert H** | *1 December 2023* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: The setup people were very nice and attentive. That's where it all ends. > > **Cons**: It just doesn't work. It's that simple. It was fully down for a couple of months and no one told us and when we asked for help it was crickets. No worries, we try software all the time, we'll just cancel it and move on with the lesson learned. Nope. There's no 30-day out. You're stuck paying for a full YEAR, and in our case that's around $5k. For nothing. > > The sales process was nice and a lot of promises were made and then when the contract was signed and 'setup' was completed, nothing. It doesn't work and is effectively worthless. Like, poke it with a stick and nothing. Zero help. Zero support. This wouldn't be so awful if we could just part ways but you can't. You have to sit with a year contract for nothing. No product. No support. No service. Most people don't care and sign up for this so they can tell their boss they bought a reputation management platform. We care and it doesn't do anything. ----- ### "Opiniion Is a Reliable Satisfaction Management Software" — 5.0/5 > **Yash** | *27 June 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like the excellent features and capabilities of Opiniion. Opiniion has excellent features that make work easier for us. > > **Cons**: I do not dislike Opiniion at all. Opiniion is so amazing. ----- ### "Great for Reputation Management" — 5.0/5 > **Tracye** | *30 June 2022* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The negative feedback notifications. It gives the opportunity to respond to issues quickly. > > **Cons**: N/A I like what I have seen of the product so far. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/73023/opiniion?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/73023/opiniion) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data