ClearCompany

Pros

The software is user-friendly with clear and intuitive screens. Additionally, it has impressive features such as reporting, onboarding, and applicant management.

Cons

We haven't identified any negative aspects so far, and it meets our requirements effectively.

Pros

Easy for applicants and employees to use. Easy to navigate. Automates a lot of our processes that used to be manual. Support staff is always available for questions or troubleshooting

Cons

There tends to be bugs occassionally (but I believe that's the case with most software so it's not uncommon).

Alternatives Considered

Reasons for Switching to ClearCompany

Pros

I really enjoy the ease of the use of the Clear company Program. We completely restructured our company, & just did a large amount of hiring in a short amount of time & Clear company shined like a star!!

Cons

So far I am completely satisfied with all the features of the Clear company Program!!

Pros

It was easy to modify and customize workflows

Cons

The onboarding module was not ideal. The custom documents was costly and not visually apealing.

Alternatives Considered

Reasons for Choosing ClearCompany

Switched From

Reasons for Switching to ClearCompany

Pros

ClearCompany integrates all our applicants into one place. We can now easily email and text applicants. If you’re looking for a system that helps you organize and communicate with all of your applicants, I recommend trying ClearCompany.

Cons

The reporting is subpar and you would be better off with a different applicant tracking system. Clear company does not block an applicant from applying to a position multiple times, leading to a lot of clutter in the system that you might find unnecessary or confusing.

Pros

I really enjoy the thoroughness of the ClearCo platform, the ease of implementation, our account and support teams, and the ease of use. I am definitely a power user of this platform in my company and I think it is really easy to follow along with a candidacy. We had a superb implementation team that addressed all of our concerns and helped with some items after. Since implementation we've reached out with many questions and enhancement requests to see what could be improved in the system - and while not everything changed, they were heard. I enjoy using this platform both as a Talent Management System and internally to track our org wide goals, personal goals, and the performance platform.

Cons

As with any software, there are bugs from time to time. A few times my support requests didn't make it through, and some integrations we wanted couldn't be made. However, our account team has been available to talk through many ideas and the platform is always improving.

Pros

I appreciate every step I make with ClearCompany. It is a user friendly way to engage with new hires in harmony and effectively. ClearCompany is a perfect match for my career and it acts as a baseline for my operations. For a while, I have benefited first hand and no regrets so far. It is a tool I would recommend to anyone.

Cons

The software is easy to use and surely easy to deploy. I don't have any challenging moments since the software is highly relatable easy to set up.

Pros

Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage.
Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process.
Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system.
The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline.
Integration and set-up was an easy process, however, training and resources could use some improvement.
Dashboard layout was easy to navigate and access.

Cons

ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on.
New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features.

Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard.

Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up.

Lack of automation and key features in comparison to other ATS systems within the same price point.

Alternatives Considered

Reasons for Switching to ClearCompany

Pros

The efficiency of being able to do onboarding all electronically which means they don't have to spend the time to drive to the hotel just to fill out a piece of paper before they start their job. I also like how easy it is to keep track of candidates as they move down the pipeline in the hiring process, how you can text and email them right from the website, etc.

Cons

Nothing. I went through the onboarding process myself and now I am onboarding other associates, and I think the site is great!!!

Pros

Clear indication of what the company is about. Website is very clear and guides you to where and what you need to know.

Cons

Too many pop up adds on the website that is the only downfall.

Pros

Really user friendly with a lot of features. Very easy to post positions, access candidate profiles, and run reports. Customer service and ongoing webinars are excellent as well.

Cons

Not too much, we looked at several other ATSs when re-evaluating whether to continue with Clear Company, and none of the other products would have provided us any improvement or added value based on what our needs are.

Pros

Having access to look for candidates firsthand.

Cons

There are no features I least like on Clearcompany.

Pros

It is easy to learn, has many features, and allows you to easily track applicants. We also use it to send offer letters, initiate onboarding activities, and schedule interviews. There are many features in one platform, and it is straightforward to learn how to use the features. We have a dedicated account manager whom we can contact when we have to escalate issues, and they also have an online chat feature with customer service.

Cons

Sometimes the reporting is not consistent with results after you run a query, and the applications sometimes get submitted in different formats based on the method the applicant uses to apply. Also, sometimes the customer service team doesn't give a complete answer to your question.

Pros

We use this software to manage our Performance Review process. We are able to structure the reviews how we would like to see them, and use the workflow to channel the review from the initial reviewer to 2nd and 3rd level approvers. We plan to use the 360 review process in the future. Overall, the process within the application works very well.

Cons

I'd suggest that reporting could be improved. I'd like the ability to download any data element from ClearCompany, not just the canned reports, and massage it in a spreadsheet.

Pros

Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms

Cons

1. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question.
2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.

Pros

Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.

Cons

The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.

Pros

Great user interface- excellent ease of use for managers that are NOT recruiters;
Simplified application process available to candidates;
Clean and clear dashboard with all components easily accessible
Great flexibility to share between users
Text function-- YAY!

Cons

Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version"
Customization options are minimal
Customer service is slow to respond

Pros

I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization.

Cons

I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding.

Pros

This product is very user friendly for recruiters!

Cons

the backend set up is a bit confusing and the Data does not reflect the same as the dashboard. I would like to see that info to be easier to pull and manage. I would like to have more search or sorting features as well.

Pros

Candidate score card and marking system are pretty unique and different. You can set up triggers that parse the resume and pre-rank the candidates based on what is in there to sync up with your job qualifications...makes sourcing super easy. Candidate review process is pretty nice as well, you can 1 click push the candidate to the hiring managers for review.

Cons

Honestly, Their customer support is less than ideal. I think we cycled through 3 different reps on our account and we haven't even been with them for 2 years. That being said, it comes with the territory...we have had a couple ATS's and it always seems that is the case once you on-board as a client.

Pros

Clear company is so easy to navigate and keep track of applicants and employees. All you need to go through the recruiting and onbarding processes.

Cons

Sometimes it does run slow and that is hard on busy days when its utilized the most.

Pros

It is an easy way to organize and maintain quick access to all documents needed from onboarding to credentialing

Cons

The documents uploaded are not always meeting consistent standards

Pros

This product full of valuable information that is easy to use and move around it. The retention allows me to only call on a candidate one time. I can quickly see where a candidate made it in our hiring process and if necessary, why they were not chosen.

Cons

I absolutely love this product and can't think of anything I don't like about it.

Pros

The recruiting process is seamless and intuitive. As I new user I was able to understand and use the features it provides with incredible ease. Once I became comfortable with the software I was able to optimize my recruiting efforts. As an example, we filled 10 positions in one week.

Cons

The software allows us to transfer candidates to our PEO system, Paylocity. Both systems have their own performance evaluation systems, but this does not transfer from one system to the other. Perhaps if the performance evaluations were the same in both systems it could reduce double work.

Pros

Easy to use, good user interface, grading feature, notes sections, can tag managers and share profiles directly to their emails, good pipeline management, excellent customer service, good template feature.

Cons

Notes don't transfer to new application for candidate, no notifications on actions from managers.