Practice EHR

Pros

This system has been a life saver to our practice. Billing and coding is so much easier with the Practice EHR. It has saved hours of paperwork

Cons

It takes a little while to get used to the program

Pros

Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal.

Cons

Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc

Alternatives Considered

Reasons for Switching to Practice EHR

Pros

The software is user-friendly, clean, and just overall great to use! Quick support team!

Cons

Nothing- anything that we needed adjusted was fixed quickly!

Pros

Cheap EHR for startup practice. Not much else to say.

Cons

This company auto renewed my subscription after multiple conversations with me telling them I would not be renewing. This company sent me my encrypted patient data 2 months prior to the expiration of subscription. After notifying them again of my cancellation and need for refund, they now want me to pay $1000.00 for my patient data. This is absolutely absurd and they refuse to rectify the situation and are now holding all of my practice information and patient data hostage.

Pros

The service is amazing and their EHR is very easy to use.

Cons

Whenever we have had issues they have always been resolved

Pros

Chart notes, customized templates and patients forms

Cons

Says representative Mr. X are liars and hide the true agreement, terms and conditions when you ask them straight questions. Says person are not truthful and deceitful to get you into the deal and then will charge you for the whole year, even if you are not happy with the software .

Software details -Normal physical exam can not be populated with one click. For each prescription, you will have to calculate the milligrams and ML and total amount of dispensing ML or milligrams.
Software is slightly slow, sometimes prescription does not go through, the support team customizes template for you, but you will have to teach them every micro details like you’re teaching a computer which is very frustrating.

Pros

customer service and constant training with user errors

Cons

nothing everything was clearly laid out from initial training to daily operatins

Pros

It is very user friendly and it is relatively easy to navigate where you need to go.

Cons

The way the medication screen is set up. It does not save but one pharmacy at a time but gives a drop box like it should save all that have been entered on the patient.

Pros

Creating our own templates for the med spa

Cons

The weight and height don’t transfer over to the next note for semaglutide

Pros

I go to many facilities and this sorts them out well

Cons

Takes time to set up letter head, change office address and get billing statement correct. When completed it looks grest.

Pros

The software allows ease of use by most front office personnel for scheduling, finding information, and adding in insurance.

Cons

The billing can be incredibly difficult to manage with the hyperlink to hyperlink sub-entries.

Pros

Setting up patients.. I have nothing else to say

Cons

Should be easy to set up the patients.. I have nothing else to say

Pros

user Friendly service and great support and management

Cons

Sometimes it gets frozen and unable to make any payments

Pros

Easy to navigate, easy to use, was easy to learn system

Cons

Sometimes there is a system delay then it refreshes

Pros

The ease of the patient dashboard and entering in new patients as well as looking up current ones.

Cons

If you make a mistake, for example creating a claim under the wrong insurance, you have to re-enter everything. It seems like the system is a little unforgiving when it comes to making changes and updates.

Pros

Willing to make changes . The coding system is nice.

Cons

Way to much clicking! Need to be able to see prior information without having to close a record and open a prior record.

Pros

It is cost-effective as I am in a solo practice, and work very part-time. I can order more than one medication at a time. It’s great to now be able to order controlled substances for my patients when necessary!!!

Cons

Inability to speak with a “real person” in a timely fashion. I’ve had to wait 20-45 min on hold prior to speaking to someone. I’ve also been disconnected by the “system”, and had to call back. It doesn’t have a way to alert me to do my tardive dyskinesia screens, and there is no template.

Pros

User friendly, my team liked the UI/UX. The price is also reasonable.

Cons

The free trial is not free. They tried to charge us

Pros

Everything is great about this program. First of all it is cloud based, super user friendly, easy to use, and easy to navigate.

Cons

There is not much negative to say about it. Make sure you use a secure password as it is web based and you do not want others accessing your information.

Pros

No EMR system is perfect but I have used multiple different private practice based systems and I am very happy that we went with this system. The appearance is great, it is very easy to get from section to section. Basically, this system is very user friendly. At first glance, it seems like a primary care system but they work with you to make the system specific to your specialty.

Cons

It would be nice to be able to copy and past sections in place of whole notes.

Pros

The Dash board, charts, Mobility and flexibility were key. The add-ons available is what is most impressive to me. e.g telemed

Cons

For different types of medical operations, and different countries it will require some tweaking, however the team at Practice EHTR are more than willing and able to make those changes for you.

Pros

Easy to use and user friendly. No learning curve for all staff of the practice. From IT prospective no installation required.

Cons

Patient Kiosk was missing. Now we are getting news it has been released, after adding this feature it will be a perfect software.

Pros

The rep has been the most helpful person
She is very knowledgeable about the system and arranged things quickly

Cons

I am not the best person with the computer systems
The system is not the easiest to use
It requires a lot of customization as you move along

Pros

Great customer support. Really good ideas and follow up on product

Cons

Little difficult to learn . Harder for me to read the eval than on my last software program.

Pros

Ease of use, all-in-one use, can store documents

Cons

Can't add in custom lab values from outside source