About Intergy

Greenway’s electronic health record (EHR) and practice management platform, Intergy, offers a user-friendly, specialty-focused solution for ambulatory healthcare practices. It provides tools to manage chronic conditions, capture payer incentives, and thrive in the world of value-based healthcare. As a trusted adviser, Greenway fuels clients’ success by delivering innovative technology, quality services, and strategic partnership that help them grow profitably, remain compliant, work more efficiently, and improve patient outcomes. Intergy is available as a hosted or on-premise EHR and practice management system. Suitable for practices with multiple locations, Intergy caters to the needs of specialties such as primary care, internal medicine, multi-specialty, OB-GYN, cardiology, pediatrics, FQHC/CHCs, and more. Intergy is also well-suited for independent practice associations (IPAs), accountable care organizations (ACOs), advanced surgical centers, and tribal health facilities. The Intergy Hosted bundle, a flat-rate per-provider per-month subscription, includes EHR/PM, provider-to-provider direct messaging, mobile, clearinghouse, analytics, patient portal and patient messaging, on-site go-live, and access to Greenway’s extensive Knowledge Center.
Intergy Software - Patient chart
Intergy Software - Claims management
Intergy Software - Visit note
Intergy Software - Analytics CQM dashboard
Intergy Software - Mobile EHR patient chart
Intergy Software - Analytics financial performance dashboard
Intergy video
Intergy Software - Patient chart - thumbnail
Intergy Software - Claims management - thumbnail
Intergy Software - Visit note - thumbnail
Intergy Software - Analytics CQM dashboard - thumbnail
Intergy Software - Mobile EHR patient chart - thumbnail

Intergy pricing

Intergy does not have a free version but does offer a free trial. Intergy paid version starts at N/A.

Pricing Details:
Contact Greenway directly for pricing information.
Free Version:
No
Free trial:
Yes

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Intergy Reviews for UK Users

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 82 View all reviews
Rohan D.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2019

Intergy works well for us

Intergy PM has helped grow our business, increase efficiencies, and help ro reduce overhead.

Pros

The Intergy PM and Practice Analytics reporting system are great for our business. The ease of claims entry and transmission has helped streamline our processes.

Cons

Some of the Enterprise functions are meant for a large multi-specialty practice and not a RCM/billing company like ours. But it does not hamper our use of Intergy.

Alternatives Considered

eClinicalWorks and NextGen Healthcare

Reasons for Choosing Intergy

We needed a more robust PM system with EHR capabilities.

Reasons for Switching to Intergy

The PM reporting system was excellent and the price was better for us.
Cindy K.
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/10/2019

Intergy PM Review

It has been great. Our PM set-up phase and go-live went great. We were prepared and ready to go. Our billing did not miss a beat.

Pros

The billing set-up/features are easy to set up and easy to use.

Cons

I would like to see some more built in reports with filters. We can always run/write reports in Practice Analytics - but not all users have PA access. Some additional Finance and A/R reports would be great.

Alternatives Considered

MicroMD, eClinicalWorks and NextGen Healthcare

Reasons for Choosing Intergy

HealthPro was being phased out. One of the things I liked about Intergy was how similar it looked to HealthPro. Intergy also operates similar to HealthPro. I think this helped reduce staff stress when we were transitioning from HealthPro to Intergy.

Reasons for Switching to Intergy

We really liked Vitera HealthPro, and working with the Vitera company. When Greenway purchased Vitera, we decided to continue our successful partnership and move to Greenway Intergy.
Mark O.
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 22/12/2021

Breaking Up Is Hard To Do

We moved on from Intergy to a new billing system that fully integrated with our EHR software. Ending our relationship with Greenway turned out to be far more difficult than it should have been. If you are a current or prospective buyer you need to go into the relationship fully aware of this. Once the ink on the contract dries you will be just a monthly invoice to them. And that is OK as long as everything works as it should. But when the time comes to end the relationship they won't let go easily. Make sure you have all your "i's dotted and your t's crossed".

Pros

The software is fairly intuitive. It has a lot of features.

Cons

The canned reporting is severely limited. To make up for this Greenway sells an accompanying software called Practice Analytics. It has alot more canned reports plus the ability to develop your own reports. However it costs additional on top of Intergy, and the database only updates once a day overnight.

Pam L.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/11/2021

You will be dissatisfied with Intergy

After 26 years of staying with the same company, through many mergers of ownership of the company, I am shocked at how much their customer support has become compromised. If you are considering using their Revenue Service team, I would reconsider. Do not sign a contract of more that 90 days at a time if you decide to go with them. Would not recommend their services at all.

Pros

I used to like their customer support. I'm very unhappy with that now considering recent changes they have made. I have been at this practice for 26 years, and have stayed with them through all different entities. The recent changes they have made to their customer support has really compromised their company. Also, it seems like every time they get a good group of people to support your practice, they end up getting fired. I cannot stress how much their customer service has been compromised recently

Cons

I did not have many complaints about the software, it is definitely they customer support and service that has been severely compromised within the past 6 months.

Response from Greenway Health

Hi Pam, thank you for your review, and for bringing your concerns to our attention. Providing quality support to our clients is a top priority for Greenway. We aim for the best support outcomes and fastest resolution to issues. A representative will be reaching out to you to discuss your concerns in greater detail. Thank you for your business over the years. We look forward to connecting soon.

Replied 01/12/2021
Diana P.
  • Industry: Medical Practice
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2021

User Friendly and Full of Features

Pros

Intergy is very user friendly. It's easy to navigate and to find information on a patient as all activity pertaining to the patient stays within their Intergy account. The user doesn't have to go to separate areas of the software to piece together a story.

Scheduling and Patient Management is easy to use and flows nicely. Patient demographics are easy to navigate and the main information on a patient is located all on one screen.

Intergy has a robust variety of basic reports built in. For higher level, detailed reporting we use their Practice Analytics (separate system) but the ones within Intergy do give the basics needed for a practice. The ability to create and print custom letters is a great feature.

Charge and payment posting is easy to do. The financial activity portion of Intergy is well developed and one of the best compared to other systems I've seen. Tracking activity is easy and all transactions for a charge are easy to understand and follow. System allows for charges to be voided. Financial activity can also be reversed (payment takebacks, contractual adjustments, etc.) easily when necessary.

Cons

We encounter some issues regarding to set-up for our large multi-specialty practice with multiple sites and providers. We need the ability to have multiple costs centers for a provider but would have to purchase an additional provider user/license for this, which causes other issues. Fee schedule maintenance would be nice to have option to pull the allowable based upon POS.

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