About Intergy
Intergy pricing
Intergy does not have a free version but does offer a free trial. Intergy paid version starts at N/A.
Alternatives to Intergy
Intergy Reviews for UK Users
Feature rating
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Intergy works well for us
Intergy PM has helped grow our business, increase efficiencies, and help ro reduce overhead.
Pros
The Intergy PM and Practice Analytics reporting system are great for our business. The ease of claims entry and transmission has helped streamline our processes.
Cons
Some of the Enterprise functions are meant for a large multi-specialty practice and not a RCM/billing company like ours. But it does not hamper our use of Intergy.
Reasons for Choosing Intergy
We needed a more robust PM system with EHR capabilities.Reasons for Switching to Intergy
The PM reporting system was excellent and the price was better for us.- Industry: Health, Wellness & Fitness
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Intergy PM Review
It has been great. Our PM set-up phase and go-live went great. We were prepared and ready to go. Our billing did not miss a beat.
Pros
The billing set-up/features are easy to set up and easy to use.
Cons
I would like to see some more built in reports with filters. We can always run/write reports in Practice Analytics - but not all users have PA access. Some additional Finance and A/R reports would be great.
Reasons for Choosing Intergy
HealthPro was being phased out. One of the things I liked about Intergy was how similar it looked to HealthPro. Intergy also operates similar to HealthPro. I think this helped reduce staff stress when we were transitioning from HealthPro to Intergy.Reasons for Switching to Intergy
We really liked Vitera HealthPro, and working with the Vitera company. When Greenway purchased Vitera, we decided to continue our successful partnership and move to Greenway Intergy.- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Breaking Up Is Hard To Do
We moved on from Intergy to a new billing system that fully integrated with our EHR software. Ending our relationship with Greenway turned out to be far more difficult than it should have been. If you are a current or prospective buyer you need to go into the relationship fully aware of this. Once the ink on the contract dries you will be just a monthly invoice to them. And that is OK as long as everything works as it should. But when the time comes to end the relationship they won't let go easily. Make sure you have all your "i's dotted and your t's crossed".
Pros
The software is fairly intuitive. It has a lot of features.
Cons
The canned reporting is severely limited. To make up for this Greenway sells an accompanying software called Practice Analytics. It has alot more canned reports plus the ability to develop your own reports. However it costs additional on top of Intergy, and the database only updates once a day overnight.
- Industry: Medical Practice
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
You will be dissatisfied with Intergy
After 26 years of staying with the same company, through many mergers of ownership of the company, I am shocked at how much their customer support has become compromised. If you are considering using their Revenue Service team, I would reconsider. Do not sign a contract of more that 90 days at a time if you decide to go with them. Would not recommend their services at all.
Pros
I used to like their customer support. I'm very unhappy with that now considering recent changes they have made. I have been at this practice for 26 years, and have stayed with them through all different entities. The recent changes they have made to their customer support has really compromised their company. Also, it seems like every time they get a good group of people to support your practice, they end up getting fired. I cannot stress how much their customer service has been compromised recently
Cons
I did not have many complaints about the software, it is definitely they customer support and service that has been severely compromised within the past 6 months.
Response from Greenway Health
Hi Pam, thank you for your review, and for bringing your concerns to our attention. Providing quality support to our clients is a top priority for Greenway. We aim for the best support outcomes and fastest resolution to issues. A representative will be reaching out to you to discuss your concerns in greater detail. Thank you for your business over the years. We look forward to connecting soon.
- Industry: Medical Practice
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
User Friendly and Full of Features
Pros
Intergy is very user friendly. It's easy to navigate and to find information on a patient as all activity pertaining to the patient stays within their Intergy account. The user doesn't have to go to separate areas of the software to piece together a story.
Scheduling and Patient Management is easy to use and flows nicely. Patient demographics are easy to navigate and the main information on a patient is located all on one screen.
Intergy has a robust variety of basic reports built in. For higher level, detailed reporting we use their Practice Analytics (separate system) but the ones within Intergy do give the basics needed for a practice. The ability to create and print custom letters is a great feature.
Charge and payment posting is easy to do. The financial activity portion of Intergy is well developed and one of the best compared to other systems I've seen. Tracking activity is easy and all transactions for a charge are easy to understand and follow. System allows for charges to be voided. Financial activity can also be reversed (payment takebacks, contractual adjustments, etc.) easily when necessary.
Cons
We encounter some issues regarding to set-up for our large multi-specialty practice with multiple sites and providers. We need the ability to have multiple costs centers for a provider but would have to purchase an additional provider user/license for this, which causes other issues. Fee schedule maintenance would be nice to have option to pull the allowable based upon POS.
