--- description: Review of Praxedo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Praxedo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [Praxedo](/software/70177/praxedo) # Praxedo Canonical: https://www.softwareadvice.co.uk/software/70177/praxedo Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/70177/praxedo?page=2) > Praxedo is a cloud-based field service management solution designed to help organizations manage and optimize mobile workforce operations. It is used by businesses in industries such as telecommunications, energy, utilities, HVAC, refrigeration and plumbing. The tool supports tasks such as scheduling, dispatching, work order management, and customer communication through a centralized system. The platform includes AI-powered schedule optimization that adjusts routing and assignments in real time based on changing conditions. A web-based application allows office staff to configure processes, organize schedules and monitor technician performance. A mobile app enables field workers to access work orders, view documents and complete reports, even without an internet connection. Automated data capture integrates field-captured photos into work order reports with quality checks. Smart video assistance organizes video calls for easier information retrieval. The software includes a customer portal for communication between service providers and clients. The portal provides job progress notifications, real-time work order tracking, and appointment scheduling. Field technicians can submit work order reports directly from their mobile devices. The platform synchronizes data across users and maintains a document history. Customizable workflows can be tailored to align with specific organizational needs. > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Praxedo - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Austria, Canada, France, Germany, Spain, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - CRM - Calendar Management - Client Portal - Contact Database - Customer Database - Customer History - Customer Portal - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export ## Integrations (15 total) - CEGID XRP FLEX - Dynamics 365 Business Central - EBP CRM Pro - Everwin CXM - Google Calendar - Google Maps - Intent Technologies - Microsoft Excel - QuickBooks Online - Sage 100 - Sage CRM - Sage X3 - Salesforce Sales Cloud - Salesforce Service Cloud - Webfleet ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software) - [HVAC Software](https://www.softwareadvice.co.uk/directory/1552/hvac/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (417 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2739 reviews) 4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5092 reviews) 5. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (226 reviews) ## Reviews ### "Ease of use and ever more available teams" — 5.0/5 > **Baptiste** | *19 June 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: + a multi-device plateforme + setting up very simplified + using the different services that are always available + a highly customizable system to be closest to the reality on the ground > > **Cons**: The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity. > > Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office. ----- ### "Praxedo for the WIN\!" — 5.0/5 > **Kevin** | *6 September 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The functionality, the support from the team at Praxedo when needed, the seamless process of invoicing and sending detailed reports with photos etc. to the clients > > **Cons**: There is not much to dislike. All around a great product and when you need help their team is there for you > > All around a win\!\!\!\! Quick ROI. Pleasant and great experience all around\! ----- ### "Easy to use, to change/add individiual features" — 3.0/5 > **Martin** | *28 March 2018* | Recommendation rating: 7.0/10 > > **Pros**: Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly. > > **Cons**: Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster. ----- ### "Flexible Power" — 5.0/5 > **Ali** | *15 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: Instantaneous acces of interventions reports. Natives notifications on technician PDA's. Easy optimization of the planning due to pre-planning and cartography. Powerful web services API to interfacing PRAXEDO to SAGE CRM and Business Management. Self made personalized reports. Personalized supply support and global activity reports. > > **Cons**: Non-attendance of : reccurence billing, automatic advanced statistics personalisation of scripts based on the customer > > Modern planification and report tool. Increased treatment capacity ----- ### "Praxedo allows us to optimize our interventions and communicate in real time with our customers" — 5.0/5 > **Philippe** | *18 April 2018* > > **Pros**: Its efficiency and ease of use, whatever the user profile (technicians, managers, customers), the first use is fast and intuitive. The other very important point for us is the gain in time that has allowed us to improve our profitability. > > **Cons**: The multitude of possibilities and configuration can seem unpleasing at first. But after a little practice, we appreciate it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/70177/praxedo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/70177/praxedo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data