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description: Review of Waystar Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Waystar | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Waystar

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> Waystar offers a comprehensive and advanced Healthcare Revenue Cycle Management Solution. The core of the platform is designed to help healthcare providers simplify their payment processes, optimize financial performance, and enhance patient care. Waystar can support a wide range of provider types, such as physician and specialty practices, ambulatory surgery centers, clinical laboratories, durable medical equipment suppliers, federally qualified health centers, home health and hospice agencies, skilled nursing facilities, health systems, and children's hospitals.&#10;&#10;Waystar's suite of solutions covers the entire revenue cycle. The platform provides a seamless and effortless revenue management experience, using cutting-edge AI and automation to ensure quick, accurate, and efficient payment processing for organizations of all sizes and types. With a focus on versatility and technology innovation, Waystar's unified database offers more accurate analytics to transform healthcare payments. The platform is equipped with various modules to cater to different stages of the revenue cycle, such as Financial Clearance, Revenue Capture, Claim and Payer Payment Management, Denial Prevention and Recovery, and Analytics and Reporting. Clients can benefit from features like Eligibility Verification, Charge Integrity, Patient Estimation, and advanced solutions like Claim Attachments, Appeal Management, and Payment Reimbursement.  For claim and payer payment management, Waystar provides claim monitoring, Medicare management, payer reimbursement, remittance and deposit management, EOB conversion, and patient reimbursement. The platform further enables denial prevention and recovery, as well as advanced analytics and reporting.&#10;&#10;Waystar's platform is designed to meet the needs of healthcare financial leaders, revenue cycle management teams, and patients. The platform's automation empowers providers to focus on high-value efforts and apply the human touch where it matters most - in caring for their patients and communities. Healthcare organizations can gain better financial visibility, speed up payments, increase revenue, improve productivity, and achieve greater success with Waystar.&#10;&#10;Through intuitive workflows and actionable financial insights, Waystar streamlines revenue processes and helps organizations collect revenue efficiently. The platform's award-winning support team ensures that organizations receive the necessary guidance and assistance to keep their revenue cycle functioning smoothly. With positive client testimonials highlighting the effectiveness of Waystar's solutions and the significant cost savings and operational improvements experienced by partnering organizations, it's evident that Waystar stands out as a reliable and innovative platform in the healthcare revenue management space.
> 
> Verdict: Rated **4.4/5** by 205 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 205 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Waystar
- **Location**: Louisville, US
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: Waystar does not publicly publish pricing information. Request a free demo through their site directly for a custom quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting Integration
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Compliance Tracking
- Customer History
- Customer Management
- Data Verification
- Dunning Management
- EDI
- EHR/EMR Integration

## Integrations (14 total)

- AdvancedMD EHR
- AlayaCare
- Alora Home Health
- AxisCare
- Azalea Health
- Bonafide
- CHIROSPRING
- ChiroTouch
- PHIMED
- Raintree Systems
- ResiDex
- Sunwave
- TELCOR RCM
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Claims Processing Software](https://www.softwareadvice.co.uk/directory/4761/claims-processing-software/software)

## Related Categories

- [Claims Processing Software](https://www.softwareadvice.co.uk/directory/4761/claims-processing-software/software)
- [Nephrology EMR Software](https://www.softwareadvice.co.uk/directory/451/nephrology/software)
- [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.uk/directory/3/community-health-center-software/software)
- [Medical Billing Services Software](https://www.softwareadvice.co.uk/directory/3902/medical-billing-services/software)
- [Therapy Software](https://www.softwareadvice.co.uk/directory/3729/therapy/software)

## Alternatives

1. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1360 reviews)
2. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
3. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
4. [EZClaim](https://www.softwareadvice.co.uk/software/7094/ezclaim) — 4.5/5 (128 reviews)
5. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)

## Reviews

### "Waystar" — 3.0/5

> **Altrina** | *26 July 2019* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I love the dashboard, and rejected claim dashboard. I can make corrects and resubmit claims directly through waystar. it shows all the history. we can verify most insurances including medicare on waystar.
> 
> **Cons**: it take to long to receive the same/similar information back from medciare. other programs that I have used in the past the information comes back instantly. I don't think I have ever been able to get he information in under 5 minutes on waystar. also there has been many time the same/similar function was not working. I also wish there was a way to get the payments run in waystart to post  automatically into our system and we need more auto options.

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### "Waystar - definitely not a Star" — 4.0/5

> **Dawn** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Waystar is much easier to use than our previous clearinghouse.  We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier.
> 
> **Cons**: Waystar falls short in terms of customer service support.  It just seems like the customer service representatives just want to close the case, not actually fix the problem.  It's infuriating when they just decide to close a case without even checking to see if the problem has been resolved.
> 
> Overall, we have been less than completely impressed with Waystar.  Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome.  You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in timely filing denials.  So now, we just can't rely on what's on the Waystar portal.

-----

### "Waystar is amazing\!" — 5.0/5

> **Denise** | *18 July 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The process of selecting claims to bill and seeing what you've already submitted is easy and the ability to correct claims on the spot is such a time saver.  We are able to see payments in about 7 days which is helping our practice stay financially stable
> 
> **Cons**: Some of the graphs are difficult to use but I didn't go through the entire training on that so that is on me.
> 
> Overall we're very happy with the software and would recommend.

-----

### "Functional, easy-to-use software" — 5.0/5

> **Jeanne** | *20 September 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Integrates with eClinicalworks EMR.  Claim information drops immediately into our EMR
> 
> **Cons**: New features and functions that are added require additional fees.
> 
> Consistent product with results.  New features added regularly

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### "Easy to Use" — 5.0/5

> **Santin** | *9 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have.
> 
> **Cons**: Sometimes the eligibility takes a long period of time.
> 
> I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/70093/zirmed-hospital)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/waystar-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/70093/zirmed-hospital> |
| en-GB | <https://www.softwareadvice.co.uk/software/70093/zirmed-hospital> |
| en-IE | <https://www.softwareadvice.ie/software/70093/zirmed-hospital> |
| en-NZ | <https://www.softwareadvice.co.nz/software/70093/zirmed-hospital> |

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