---
description: Review of Syncro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Syncro | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Syncro](/software/695853/Syncro)

# Syncro

Canonical: https://www.softwareadvice.co.uk/software/695853/Syncro

> Syncro is a customer communication and live chat platform built for small to mid-sized businesses in e-commerce, SaaS, retail, and professional services. It helps teams manage customer conversations, engage website visitors in real time, and handle support requests from a single inbox.

The software is cloud-based, making it accessible without local installation. Core features include a live chat widget for websites, real-time visitor monitoring, chat routing, canned responses, and a shared messaging inbox. Team collaboration tools allow multiple agents to work together on customer queries. A built-in ticketing system helps track and resolve support requests. AI-assisted reply suggestions help support agents respond to inquiries more efficiently, and automated chat responses can handle common questions without agent involvement. Syncro also integrates with third-party platforms to connect with existing business tools.

These features help businesses reduce response times, centralize customer conversations, and maintain consistent support across channels. Support options for Syncro users are available through the platform's standard support channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Syncro

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese
- **Available Countries**: United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/695853/Syncro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/695853-Syncro/> |
| en-AU | <https://www.softwareadvice.com.au/software/695853/Syncro> |
| en-GB | <https://www.softwareadvice.co.uk/software/695853/Syncro> |
| en-IE | <https://www.softwareadvice.ie/software/695853/Syncro> |
| en-NZ | <https://www.softwareadvice.co.nz/software/695853/Syncro> |

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