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description: Review of CineScope Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: CineScope | Reviews, Pricing & Demos - SoftwareAdvice GB
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# CineScope

Canonical: https://www.softwareadvice.co.uk/software/690191/CineScope

> CineScope is guest experience and operations software made for one industry: cinema exhibition. It is built for the person who is accountable for buildings they cannot walk through every day.&#10;&#10;Who it is for:&#10;&#10;The operations director of a small circuit, who finds out about the broken seat in screen 6 three weeks late, from a review.&#10;&#10;The general manager who already knows what is wrong in their building and needs it on a list somebody else can see, rather than in their head.&#10;&#10;The film buyer deciding on Monday what to cut and what to hold, currently working from admissions in a spreadsheet that cannot say whether a quiet title was quiet because the week was quiet.&#10;&#10;The maintenance contractor who covers seating at two sites and should see seating at two sites — not every plumbing fault in the circuit.&#10;&#10;And the owner of a two-screen independent, who is all four of those people at once.&#10;&#10;What makes it different:&#10;&#10;It catches the problem while the guest is still standing in front of it. QR placards in the auditoriums, restrooms and lobbies take an anonymous report in about thirty seconds — no app to download, no account to create — and the guest gets a private link that tracks the fix. A post-visit email reaches someone days later, after they have decided how they feel and often after they have already posted publicly. A placard reaches them inside the only window in which the visit can still be saved.&#10;&#10;It hears from the people who would otherwise say nothing. Most guests will not find a manager over a cold auditorium or an out-of-order stall. They stay quiet, and then they do not come back — and nothing in a normal reporting stack ever records that this happened.&#10;&#10;It judges films fairly. Connected to your point of sale, CineScope scores each run against what that specific cinema usually does on those days, not against raw admissions, and proposes schedule changes in pairs — one run gains a screening only if another gives one up, because a screen is a fixed asset. A manager publishes; nothing reschedules itself.&#10;&#10;It puts sentiment beside the faults. Placards at the auditorium doors ask about the film and placards at the exits ask about the visit, so a building's score can be read week by week against the cases that were open during it.&#10;&#10;Getting Started:&#10;&#10;CineScope generates and lays out your placards, so setup is printing them and putting them up. There is nothing to install in the building and nothing for staff to download. A guided walkthrough covers the first sign-in, and the built-in assistant answers questions about the app itself — where a control lives and what to press — as well as questions about your data.&#10;&#10;The point-of-sale connection is optional and can come later. Everything on the guest and maintenance side works without it.&#10;&#10;Support and your data:&#10;&#10;Our support cannot see your circuit unless you switch access on, and you can grant it blinded, so we can help without reading what your guests wrote. You can take a full backup and a CSV export of your own data at any time, without asking us.&#10;&#10;Being straight about your the limits:&#10;&#10;Your point of sale reports how many seats sold and never which ticket types, so CineScope will not print a revenue figure it cannot stand behind — where it values admissions it gives a range and names the ticket prices it used. It carries no concessions data, because the feed does not publish any. It is not an accounting system and does not try to be.&#10;&#10;If you are comparing options, that is the honest line to compare on: CineScope is narrow and deep in one industry rather than broad and general across many.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CineScope LLC

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Usage Based
- **Pricing Details**: CineScope is priced per location, not per user. Every plan includes unlimited user accounts and unlimited custom QR placards, so adding a manager, technician, or district lead at any site costs nothing extra.&#10;&#10; POS sync, live occupancy and patron counts, auditorium-level reporting tied to film and showtime, onsite building NPS, onsite film rating and NPS. a showtime scheduler, and a seat-count optimizer.&#10;&#10;Annual billing, per location per month:&#10;1-9 locations: $199&#10;10-24 locations: $159&#10;25-49 locations: $119&#10;50+ locations: contact us&#10;&#10;Monthly billing: $179 per location per month.&#10;&#10;Annual billing gets 2 months free.&#10;&#10;Graduated rates apply automatically as you add locations. There is no negotiation required and no minimum commitment beyond the billing term you choose.&#10;&#10;What is included:&#10;&#10;Unlimited user accounts. Unlimited custom QR placards. AI triage with impact scoring and duplicate detection. Automated routing by location, category, and role. Guest-facing status tracking. Auto-translation across nine guest-facing languages. Compliance and inspection tracking. Role-based dashboards. White-label branding on guest-facing screens. Staff-created cases alongside guest reports.&#10;&#10;&#10;What you are not charged for:&#10;&#10;No per-user or per-seat fees. No per-placard fees. No onboarding or implementation charges. No hardware costs beyond printing your own placards. No charge for additional locations mid-term beyond the per-location rate.&#10;&#10;How this compares:&#10;&#10;Most multi-location operators run three separate tools: a guest feedback platform, a work order or CMMS system, and a compliance inspection app. Purchased separately at typical published list pricing, that stack runs meaningfully higher per location than a single CineScope subscription covering all three, with the added cost that the three systems do not share data.&#10;&#10;Guarantee:&#10;&#10;There is no free trial. Instead, every plan is backed by a 30-day guarantee: if CineScope is not working for your locations within the first 30 days, you can cancel for a full refund. We would rather you evaluate the platform fully configured with your own locations, placards, and team than inside a limited trial sandbox.&#10;&#10;For pricing above 50 locations, multi-brand portfolios, or enterprise requirements, contact us directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Text Summarization
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- All-Employee Access
- Anonymous Feedback
- Audit Trail
- Case Management
- Continuous Feedback
- Customer Complaint Tracking
- Customisable Branding
- Customisable Forms
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Dashboard
- Dashboard and Reporting
- Data Import/Export
- Email Reminders
- Employee Portal

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [360 Degree Feedback Software](https://www.softwareadvice.co.uk/directory/2081/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.softwareadvice.co.uk/directory/2081/360-degree-feedback/software)
- [Complaint Management Software](https://www.softwareadvice.co.uk/directory/499/complaint-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/690191/CineScope)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/690191-CineScope/> |
| en-AU | <https://www.softwareadvice.com.au/software/690191/CineScope> |
| en-GB | <https://www.softwareadvice.co.uk/software/690191/CineScope> |
| en-IE | <https://www.softwareadvice.ie/software/690191/CineScope> |
| en-NZ | <https://www.softwareadvice.co.nz/software/690191/CineScope> |

-----

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It is built for the person who is accountable for buildings they cannot walk through every day.\n\nWho it is for:\n\nThe operations director of a small circuit, who finds out about the broken seat in screen 6 three weeks late, from a review.\n\nThe general manager who already knows what is wrong in their building and needs it on a list somebody else can see, rather than in their head.\n\nThe film buyer deciding on Monday what to cut and what to hold, currently working from admissions in a spreadsheet that cannot say whether a quiet title was quiet because the week was quiet.\n\nThe maintenance contractor who covers seating at two sites and should see seating at two sites — not every plumbing fault in the circuit.\n\nAnd the owner of a two-screen independent, who is all four of those people at once.\n\nWhat makes it different:\n\nIt catches the problem while the guest is still standing in front of it. QR placards in the auditoriums, restrooms and lobbies take an anonymous report in about thirty seconds — no app to download, no account to create — and the guest gets a private link that tracks the fix. A post-visit email reaches someone days later, after they have decided how they feel and often after they have already posted publicly. A placard reaches them inside the only window in which the visit can still be saved.\n\nIt hears from the people who would otherwise say nothing. Most guests will not find a manager over a cold auditorium or an out-of-order stall. They stay quiet, and then they do not come back — and nothing in a normal reporting stack ever records that this happened.\n\nIt judges films fairly. Connected to your point of sale, CineScope scores each run against what that specific cinema usually does on those days, not against raw admissions, and proposes schedule changes in pairs — one run gains a screening only if another gives one up, because a screen is a fixed asset. A manager publishes; nothing reschedules itself.\n\nIt puts sentiment beside the faults. Placards at the auditorium doors ask about the film and placards at the exits ask about the visit, so a building's score can be read week by week against the cases that were open during it.\n\nGetting Started:\n\nCineScope generates and lays out your placards, so setup is printing them and putting them up. There is nothing to install in the building and nothing for staff to download. 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