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description: Review of Polished.CX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Polished.CX | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Polished.CX](/software/689195/Polished-CX)

# Polished.CX

Canonical: https://www.softwareadvice.co.uk/software/689195/Polished-CX

> Polished.CX is a real-time voice AI platform for teams that run high volumes of live calls. It solves three problems that make conversations harder than they should be: background noise, accent-related comprehension friction, and language barriers.

Who it's for: contact centers, BPOs, global sales and support teams, healthcare communication teams, and remote workforces where language, accent, or noisy environments create measurable friction on live calls.

What it does: Free real-time noise cancellation removes background sound from contact center floors, home offices, and public spaces with zero voice distortion. Accent localization makes speech easier for listeners to understand while preserving the speaker's natural voice, tone, rhythm, and pacing. Live translation across 84 languages lets participants speak naturally and hear translated speech in the original speaker's recognizable voice, instead of a generic synthetic one.

What makes it different: most solutions replace the speaker's voice or require stitching together separate vendors for noise suppression, speech transformation, and translation. Polished.CX combines all three in one voice-processing layer, and the speaker always sounds like themselves.

How it deploys: cloud-based SaaS that works inside your existing voice stack through SIP, WebRTC, browsers, contact center platforms, SDKs, and APIs. No rip-and-replace required.

Pricing: noise cancellation is free. Accent conversion and translation are $25 per user per month, with translation including 25 hours then billed hourly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: op.ai

## Commercial Context

- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Polished.CX pricing scales with call volume, concurrent streams, and selected processing capabilities. Noise cancellation is free. Accent conversion is $25 per user per month. Translation and localization is $25 per user per month for 25 included hours, then $1 per hour, as low as $0.50 per hour with volume discounts. Enterprise plans with custom SLAs, SSO/SAML, and data residency are available.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 204 more

## Features

- API
- Call Transcription
- Computer Telephony Integration
- Dashboard
- Generative AI
- Monitoring
- Third-Party Integrations
- Voice Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/689195/Polished-CX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/689195-Polished-CX/> |
| en-AU | <https://www.softwareadvice.com.au/software/689195/Polished-CX> |
| en-GB | <https://www.softwareadvice.co.uk/software/689195/Polished-CX> |
| en-IE | <https://www.softwareadvice.ie/software/689195/Polished-CX> |
| en-NZ | <https://www.softwareadvice.co.nz/software/689195/Polished-CX> |

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