--- description: Review of Mezmo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mezmo | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Log Management Software](/directory/4551/log-management/software) > [Mezmo](/software/66901/logdna) # Mezmo Canonical: https://www.softwareadvice.co.uk/software/66901/logdna Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/66901/logdna?page=2) > LogDNA is a cloud-based log management solution that enables DevOps and engineering teams to aggregate multiple system and application logs into a centralized platform. It provides various features including filters, search, timeframe search, views, alerts and graphs. With the search functionality of LogDNA, users can search using standard terms, excludes and chained ANDs and ORs. Users can even search for specific fields and values from log lines and directly jump to specific time points through timeline search. It also lets users create alerts for specific events. LogDNA offers HIPAA compliance, which ensures a minimum of six years retention of audit log data. It provides integration with various applications such as Amazon EC2, GitHub, CircleCI, Slack, HipChat, PagerDuty and Zapier. LogDNA provides services on a monthly subscription basis with the pay-per-GB pricing model. > > Verdict: Rated **4.7/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 42 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mezmo - **Location**: Mountain View, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: 14-day free trial available on all new accounts, then: COMMUNITY (Single user) = Free with no retention PROFESSIONAL (Up to 25 users) = Plans with 3, 7, 14, or 30 day of retention. Prices are $0.80/gb (3-day), $1.05/gb (7-day), $1.30/gb (14-day), and $1.80/gb (30-day). Minimum fee of $10 for 3, 7, and 14 day plans and $50 for 30 day plan. ENTERPRISE (Unlimited users) = Contact Sales for custom plans for multiple organizations, Variable Retention, Kubernetes Enrichment, SSO \& SAML, and HIPAA Compliance. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Audit Trail - Charting - Compliance Tracking - Dashboard - Dashboard Creation - Data Analysis Tools - Data Visualisation - Event Logs - HIPAA Compliant - Log Collection - Real-Time Notifications - Remediation Management - Reporting/Analytics - Search/Filter - Server Logs ## Integrations (10 total) - Amazon EC2 - Chef Enterprise Automation Stack - CircleCI - Docker - GitHub - Heroku - OpsGenie - PagerDuty - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Log Management Software](https://www.softwareadvice.co.uk/directory/4551/log-management/software) ## Alternatives 1. [ManageEngine Firewall Analyzer](https://www.softwareadvice.co.uk/software/435331/manageengine-firewall-analyzer) — 4.5/5 (241 reviews) 2. [Datadog](https://www.softwareadvice.co.uk/software/101405/datadog) — 4.6/5 (357 reviews) 3. [Splunk Enterprise](https://www.softwareadvice.co.uk/software/234262/splunk-enterprise) — 4.6/5 (259 reviews) 4. [Logmanager](https://www.softwareadvice.co.uk/software/521028/Logmanager) — 5.0/5 (16 reviews) 5. [Corner Bowl Server Manager](https://www.softwareadvice.co.uk/software/186358/corner-bowl-server-manager) — 4.8/5 (67 reviews) ## Reviews ### "LogDNA is a grat simple product" — 5.0/5 > **Adrian** | *7 December 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I love the simplicity of LogDNA. It works well for our small environment and seems to have the ability to scale up. The pricing structure makes sense and suits our needs. It's also super easy to install and set up on our servers. I've managed to add it to the provisioning system that we use. > > **Cons**: Nothing, at the moment it suits our needs perfectly. > > We're trying to ensure that we can watch logs across multiple clusters and multiple machines. This allows any of our developers to watch for errors from a single interface, rather than having so SSH into each machine. We're also not at the scale to run a system like this ourselves, so it's easier to use an existing product, like LogDNA. ----- ### "LogDNA makes logging fun and easy\!" — 5.0/5 > **Verified Reviewer** | *26 November 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do\! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold. > > **Cons**: For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast. ----- ### "Title for my review? Huh?" — 4.0/5 > **Mauricio** | *18 March 2020* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The interface is quite nice. It is also priced well for high volume. Lastly, it integrates well with other platforms, in particular the Heroku setup is really nice. > > **Cons**: \* The indexing lag lately has been a bit high. Sometimes we get alerted to errors in Slack from our apps and it takes a few minutes before we can read the logs to see what happened. \* The search is a little finicky. It'd be great if we could toggle between full text searching and searching using special characters so we didn't have to escape special characters all the time. \* It's awesome that LogDNA serves as a single store for all app logs. However the UI for selecting which apps to display and switching between them feels clunky. > > We make software robots/chatbots. We don't store conversation transcripts inside of our primary database because we don't want to store those transcripts forever nor add the load to our primary database and app. So we use LogDNA to store all of those transcripts and when errors occur we can pull them up via LogDNA and debug what happened. ----- ### "Best tool I've ever used for logging. It just makes sense\!" — 5.0/5 > **Allan** | *21 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow\! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends. I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack. > > **Cons**: You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it. ----- ### "DNA of your product\!" — 4.0/5 > **Verified Reviewer** | *7 December 2018* | Motion Pictures & Film | Recommendation rating: 9.0/10 > > **Pros**: 1. json log ingestion. We were logging our application logs in json formats and when we were looking for the application it fit into it. 2. S3 back up. Sometime we need to search for the older logs and it helps to get it from there. 3. Search. The advanced search really help us to get what we exactly want it. And we go the context quickly(using switch to context) and it really a cool and handy feature to use. 4. Dashboard. Some time out applications misbehaves and flood the logs. It is super easy to find the service using the dashboard by seeing the log ingestion rate. And we use 50s of services. > > **Cons**: In the recent release, there is some problem with the search it seems. Getting irrelevant logs ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/66901/logdna?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/66901/logdna) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data