---
description: Review of OpenBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OpenBot | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [OpenBot](/software/665394/OpenBot)

# OpenBot

Canonical: https://www.softwareadvice.co.uk/software/665394/OpenBot

> OpenBot is a cloud-based chatbot platform designed for retail, food and beverage franchises, direct sales companies, and ecommerce businesses of various sizes, primarily those operating in Latin America. It automates customer interactions through the WhatsApp Business API, handling order intake, reservations, customer inquiries, payment collection, and general customer service around the clock without human intervention.

The software is accessed via web browser with no on-premises installation required. Core features include a ticket and order management panel with filtering, status tracking, and conversation history; a multi-user dashboard showing contact metrics and message quota; and a campaign editor for sending opt-in messages with text, images, audio, video, and PDF attachments. Payment buttons can be sent directly within chat conversations.

When needed, human operators can take over any bot-initiated conversation through an integrated chat panel. OpenBot connects with existing ecommerce and CRM platforms to keep data synchronized across business tools. AI-powered automation, built on ChatGPT-based technology, handles repetitive customer interactions to help reduce operational costs. Support is available through the vendor's platform resources.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OpenBot

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Supported Languages**: Spanish
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/665394/OpenBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/665394-OpenBot/> |
| en-AU | <https://www.softwareadvice.com.au/software/665394/OpenBot> |
| en-GB | <https://www.softwareadvice.co.uk/software/665394/OpenBot> |
| en-IE | <https://www.softwareadvice.ie/software/665394/OpenBot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/665394/OpenBot> |

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