--- description: Review of TherapyMate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TherapyMate | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Therapy Software](/directory/3729/therapy/software) > [TherapyMate](/software/65873/therapymate) # TherapyMate Canonical: https://www.softwareadvice.co.uk/software/65873/therapymate Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/65873/therapymate?page=2) > TherapyMate is a cloud-based practice management solution for therapists, counselors, psychiatrists, psychologists, and social workers. This solution offers patient scheduling, therapy notes, billing, payment processing, income/expense tracking, plus more. TherapyMate can also be used to conduct HIPAA compliant telehealth video conferencing sessions with patients. Supported devices include PCs, Macs, Chromebooks, iOS, and Android. A TherapyMate mobile app is also available. TherapyMate includes a live dashboard that shows a daily schedule of patients that are coming in, appointment reasons, any balances due, and saved payment methods. The TherapyMate calendar is a tool designed to help practices schedule single or recurring appointments as well as manage staff scheduling. Additionally, a client portal allows patients to electronically sign custom forms/questionnaires, make payments, schedule appointments, and send secure messages to behavioral healthcare providers. Pricing depends on the number of active clients and is on a monthly subscription basis. Support is available via phone and an online help center. > > Verdict: Rated **4.2/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 10 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: TherapyMate - **Location**: Midway, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: 50 Users: $29 per month 75 Users: $39 per month 100 Users: $59 per month 200 Users: $79 per month 250 Users: $99 per month 300 Users: $129 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Appointment Scheduling - Calendar Management - Charting - Claims Management - Client Portal - Compliance Tracking - Confirmations/Reminders - Document Management - EMR/EHR - Electronic Payments - Employee Management - For Mental/Behavioral Health - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Multi-Location - Multi-Provider Practice ## Integrations (3 total) - Google Calendar - Stripe - iCloud ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Therapy Software](https://www.softwareadvice.co.uk/directory/3729/therapy/software) ## Related Categories - [Therapy Software](https://www.softwareadvice.co.uk/directory/3729/therapy/software) - [Therapy Notes Software](https://www.softwareadvice.co.uk/directory/3733/therapy-notes/software) - [Mental Health Software](https://www.softwareadvice.co.uk/directory/4548/mental-health/software) ## Alternatives 1. [EHR YOUR WAY](https://www.softwareadvice.co.uk/software/3789/ehryourway) — 4.9/5 (527 reviews) 2. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews) 3. [Kipu](https://www.softwareadvice.co.uk/software/3226/kipu) — 4.7/5 (214 reviews) 4. [TherapyNotes, LLC](https://www.softwareadvice.co.uk/software/5615/therapynotes) — 4.7/5 (956 reviews) 5. [CounSol.com](https://www.softwareadvice.co.uk/software/33059/counsol) — 4.7/5 (828 reviews) ## Reviews ### "Perfect for my Practice" — 5.0/5 > **Marion** | *13 March 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features. > > **Cons**: I haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent. ----- ### "Customer service is available" — 4.0/5 > **Alpha** | *7 November 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: That customer service was always available. > > **Cons**: That the customer service seems to have changed over time and at times has felt rude and annoyed toward my staff. > > 95% excellent in most areas. Dissatisfied (and hurt frankly) with being treated rudely when I have a been a long time and very loyal customer. i I have told and will continue to tell many people to use this ERH because he is always growing and adding new, very useful features. ----- ### "Terrible system" — 1.0/5 > **Vicky** | *10 December 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing, I can't believe anyone uses it and has accurate bookkeeping. > > **Cons**: Payment posting, there is no balancing function. In other software, you enter a check amount and post until you reach zero. This helps you know that you posted it all and correctly. That is a very basic function that is missing in this system. This system also makes you have multiple accounts if the patient switches providers. It also doubles your invoice line if there are 2 insurances on the patients account. > > In over 30 years of billing, I have never seen anything like it. Customer Support is one guy, who is grumpy and less than helpful. ----- ### "Great Solution for my Group Practice" — 5.0/5 > **Michelle** | *21 December 2022* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I don't need multiple applications to run my Practice. TherapyMate provides the key features and services that I need to run a successful practice. Scheduling, Psychotherapy Notes, Client Portal, Reminders, Smartphone App, Telehealth, Insurance Billing, Income Tracking, Expense Management, Document Storage. > > **Cons**: Would like to be able to share client charts with multiple clinicians at the same time. I understand that feature is coming in early 2023. > > I've been using TherapyMate for over 10 year now. Couldn't run my Practice without it. Great product and great support. ----- ### "Therapymate as a software to improve efficient mental health services." — 4.0/5 > **Hussaini** | *13 December 2020* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Actually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health. It also helps users to work efficiently and make their work easier and faster. Therapymate is simple to use for users and promote the well being of patients. > > **Cons**: I really don't like the fact that there are some feautures in this software which are not friendly to users. It does not allows users to correct errors > > This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed. Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users. By improving these feautures, therapymate will be the best in terms of treating mental diseases. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/65873/therapymate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/65873/therapymate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data