---
description: Review of Letterbook Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Letterbook | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [AI Writing Assistant Software](/directory/4486/ai-writing-assistant/software) > [Letterbook](/software/655871/Letterbook)

# Letterbook

Canonical: https://www.softwareadvice.co.uk/software/655871/Letterbook

> Letterbook is a cloud-based customer support platform built for SaaS companies and technology startups. It is designed for small teams and solo operators handling support primarily through email and contact forms, typically at lower ticket volumes where one person manages all incoming requests.

Core features include AI-drafted replies for every incoming ticket, generated using live customer data pulled directly from connected databases and Stripe accounts. Agents review and approve all replies before anything is sent. An inline AI assistant, accessible mid-ticket, answers agent questions using the same live data. One-click quick actions allow agents to process refunds and cancellations without leaving the platform. Team member invites with role-based ticket routing help distribute work across small teams.

A self-building knowledge base grows automatically from resolved tickets, removing the need to write or maintain articles manually. Setup takes approximately 15 minutes by connecting an inbox, database, and Stripe account. Pricing starts at a flat $30 per month with no per-resolution fees.

Support options for Letterbook users are not specified in available data. Prospective buyers should contact the vendor directly to confirm available support channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Letterbook

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Writing Core
- Goal-Based Content Generation
- Multi-Format Output
- Multi-Input Intake
- Smart Writing Feedback

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [AI Writing Assistant Software](https://www.softwareadvice.co.uk/directory/4486/ai-writing-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/655871/Letterbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/655871-Letterbook/> |
| en-AU | <https://www.softwareadvice.com.au/software/655871/Letterbook> |
| en-GB | <https://www.softwareadvice.co.uk/software/655871/Letterbook> |
| en-IE | <https://www.softwareadvice.ie/software/655871/Letterbook> |
| en-NZ | <https://www.softwareadvice.co.nz/software/655871/Letterbook> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Letterbook","description":"Letterbook is a cloud-based customer support platform built for SaaS companies and technology startups. It is designed for small teams and solo operators handling support primarily through email and contact forms, typically at lower ticket volumes where one person manages all incoming requests.\n\nCore features include AI-drafted replies for every incoming ticket, generated using live customer data pulled directly from connected databases and Stripe accounts. Agents review and approve all replies before anything is sent. An inline AI assistant, accessible mid-ticket, answers agent questions using the same live data. One-click quick actions allow agents to process refunds and cancellations without leaving the platform. Team member invites with role-based ticket routing help distribute work across small teams.\n\nA self-building knowledge base grows automatically from resolved tickets, removing the need to write or maintain articles manually. Setup takes approximately 15 minutes by connecting an inbox, database, and Stripe account. Pricing starts at a flat $30 per month with no per-resolution fees.\n\nSupport options for Letterbook users are not specified in available data. Prospective buyers should contact the vendor directly to confirm available support channels.","image":"https://images.g2crowd.com/display-layer-screenshots/1844904/3f046627d0f79013551e8544a37a7a372be12c6b70d65e3ac0e7883c0faab7eb.jpg","url":"https://www.softwareadvice.co.uk/software/655871/Letterbook","@id":"https://www.softwareadvice.co.uk/software/655871/Letterbook#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.softwareadvice.co.uk/software/655871/Letterbook#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Writing Assistant Software","position":2,"item":"/directory/4486/ai-writing-assistant/software","@type":"ListItem"},{"name":"Letterbook","position":3,"item":"/software/655871/Letterbook","@type":"ListItem"}]}]}
</script>