--- description: Review of iCONECT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iCONECT | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [iCONECT](/software/64841/iconect-xera) # iCONECT Canonical: https://www.softwareadvice.co.uk/software/64841/iconect-xera Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/64841/iconect-xera?page=2) > iCONECT-XERA is an eDiscovery platform that allows users to manage reviews with clustering, statistical sampling and more. It supports multiple language, and it is accessible via multiple browsers, so users can review native files, including multimedia files without plug-ins. With XERA-CONECT, users can share a mobile dashboard with view-only access for those who don’t need to review documents, including clients, administrators, project managers and other users. The centralized console provides access to unstructured data to analyze and gather metrics. iCONECT-XERA can be installed on-premise or be hosted in the cloud. Support is provided via online resources including training videos, remote view, phone and email. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iCONECT Development - **Location**: London, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User - **Pricing Details**: Contact iCONECT for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Categorisation/Grouping - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Compliance Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export - Data Retention Management ## Support Options - 24/7 (Live rep) ## Category - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Legal Document Management Software](https://www.softwareadvice.co.uk/directory/1392/document-management/software) - [Electronic Discovery Software](https://www.softwareadvice.co.uk/directory/4517/ediscovery/software) ## Alternatives 1. [Everlaw](https://www.softwareadvice.co.uk/software/20195/everlaw) — 4.9/5 (87 reviews) 2. [Nextpoint](https://www.softwareadvice.co.uk/software/41155/nextpoint) — 4.4/5 (234 reviews) 3. [Lexbe eDiscovery Platform](https://www.softwareadvice.co.uk/software/140827/lexbe) — 4.6/5 (60 reviews) 4. [CloudNine](https://www.softwareadvice.co.uk/software/130270/cloudnine) — 4.8/5 (52 reviews) 5. [CaseFleet](https://www.softwareadvice.co.uk/software/100640/casefleet) — 4.7/5 (39 reviews) ## Reviews ### "Been with iConect and XERA from it's beginning in 2011/2012, cannot speak highly enough." — 5.0/5 > **Michael W** | *11 April 2018* > > **Pros**: The support team at iConect make this product and their overall experience for sure. The product is intuitive, and it works as advertised containing everything my clients are looking for, but it's the people and the execution of support and partner relationships that make my business work. > > **Cons**: The only note I'll make regarding a negative is the upgrade/feature path recently has been a bit scattered. It would appear the development folks are trying to address everything from users at once, as well as keep up with the other players in the industry. ----- ### "I am an independent consultant, and I also manage multiple databases for a national law firm." — 5.0/5 > **Vicki** | *28 April 2018* > > **Pros**: Customer support through iConect deserves six stars. The person who will solve your problems and answer your questions is the one who answers the phone: no delays or callbacks. And I never have been dismissed without a satisfactory solution. They are receptive to suggestions for improvement, and these ideas are implemented quickly in subsequent updates. The software is highly user-friendly. The response from our attorneys and support staff has been consistently positive. They enjoy being able to control the organization of their materials and their reviews. The same databases can be shared with other research departments without conflict. Being able to deliver doc productions to counsel without incurring the costs of outside vendors has been a great asset. We also can give experts access to specific folders for review without compromising the confidentiality of other materials within the same database. > > **Cons**: The software is so adaptable that each database can be customized and tweaked to the delight of both department managers and attorneys. I cannot think of an instance that I have replied, "We cannot do that." I do wish that we still had the ability to concatenate databases, but we have found a work-around for even that. ----- ### "Decent document review platform" — 4.0/5 > **Christine** | *1 February 2020* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: It was a decent document review software. It was easy to use. > > **Cons**: There is a reason why Relativity is the most prevalently used doc review platform. iConect is not as convenient and the overall look for the software is outdated. I hope they update and become more marketable. ----- ### "A great linear review platform, supported by caring experts who really know the product." — 4.0/5 > **Sid** | *12 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: Easy transition for users migrating from other platforms. Quick database setup, improving our time to deliver to the end user. Clever integrations that save labor. > > **Cons**: Traincar style UI confuses some end users, especially older end users. The next, next, next UI should be optional. The dashboard is nice, but many users dont use it at all. Would be a better UIX if folks could choose to move right into the review, rather than being gated by other features. ----- ### "Xera is easy. Creating searches makes sense. Reviewing and tagging docs is quick." — 4.0/5 > **Kate** | *12 April 2018* > > **Pros**: Flexibility. Different levels of access for users limits fields, documents (or groups of documents), or tags. Coding as simple or complex as my users require. Paralegals can do the work they need to do, mass coding, setting up binders, without needing admin access. > > **Cons**: High page count PDFs. Viewing these can be slower and navigating to the page with search hits is cumbersome, though the file could be downloaded. I don't think this is a fault with Xera so much as a hassle in general. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/64841/iconect-xera?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/64841/iconect-xera) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data