About iTRUST

iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems. Supported in USA, Canada, UK, Australia, India, South Africa. iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone. With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. Social Reviews Hundreds of 5 star reviews and counting! STREAMLINE CHARTING Save money with custom built exam templates in the cloud EHR that adapt to your requirements. • Customize exam notes based on your workflows. • Massive selection of optometry charting templates built by doctors like yours. • Create timesaver workflows to finalize patient exams faster. • All the exam data you need at a glance on the exam overview. Learn more about charting PRESCRIBE EFFECTIVELY Seamlessly create, send, and manage all patients’ prescriptions. • Transmit RXs to any valid e-Prescribing pharmacy and lab in the world. • Realtime database updating to ensure the most accurate codes and medications. • Auto coding to save physicians time with reducing medical errors. • Easy access to previous prescriptions to gain insights on sequential prescribing patient management. COMMUNICATE EFFORTLESSLY Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls. • Automated and direct messaging promotes a 5 star patient experience. • Easily add or select from system contacts to transmitted reports to. • Customized message templates enables endless marketing opportunities. • Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response MANAGE PATIENT CLAIMS AND BILLING Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights. • Generate and e-submit claims to any clearing house, one at a time or in batches. • Outsource or use in office billing to managed all your claims anyplace anytime. • Interactive reporting tables to track and manage all your insurance balances. • Stay in compliance with our auto coding and pre claim validation features. PROMOTE PATIENT ENGAGEMENT Customize your patients experience when making appointments on your website. • Easily link iTRUST calendar to your website with little or no IT support. • Advance calendar settings to have online patient booking the way you want. • Gain powerful patient insights with customized intake forms to be filled out electronically at home. • Create survey questions to attract more potential patients, and track referral sources.
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iTRUST pricing

iTRUST has a free version and offers a free trial. iTRUST paid version starts at US$0.00/month.

Starting Price:
US$0.00/month See pricing details
Free Version:
Yes
Free trial:

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iTRUST Reviews for UK Users

Feature rating

Value for Money
5.0
Functionality
5.0
Ease of Use
5.0
Customer Support
5.0
5 reviews of 78 View all reviews
Jessica
Jessica
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/08/2023

Amazing Software

Pros

The integration process was super easy and iTRUST is user friendly and easy to use.

Cons

There are no parts of iTRUST that I dislike, everything was simple and easy to use.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2023

I trust iTrust

The online booking platform is one of iTrust's qualities that I adore. I can design a unique profile page containing the services, prices, and availability. They can schedule appointments with us whenever and wherever they like if I share this page with our prospective and current patients. My calendar and iTrust automatically sync, and iTrust notifies me when someone schedules an appointment.

Pros

For the past five months, I have used iTrust software solutions for one of my jobs at an optometrist's office, and I am extremely happy with their goods and services. I can manage all elements of my job with the help of the all-inclusive software platform iTrust, from patient intake and care to billing. It also provides automated reminders and online booking.

Cons

There are occasional glitches, but the good news is that the support staff takes care of them swiftly.

Madison
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/02/2023

Loved this!

Pros

The features are super easy to understand and easy to navigate. Adding and managing contracts are simple and can easily be paired with other programs we use. It's cost-effective and definitely worth it having!

Cons

There aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that it's definitely an adjustment period to get used to having something so easy to use!

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2023

iTrust Optometry Software Review

Pros

iTRUST is a great software that provides a seamless and user-friendly experience. It's well catered towards Optometry and makes life easier!

Cons

It had a bit of a learning curve, but that is to be expected with any new software system.

Demeke
Demeke
  • Industry: Civil Engineering
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2023

satisfied

Pros

it is great to manage project running

Cons

In my experience i did not that much cons. N/A

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