--- description: Review of iTRUST Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iTRUST | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [iTRUST](/software/64613/itrust) # iTRUST Canonical: https://www.softwareadvice.co.uk/software/64613/itrust Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/64613/itrust?page=2) > iTRUST is the leading global software provider for optometrists, opticals, eye hospitals, colleges, and enterprise eye health systems. Supported in USA, Canada, UK, Australia, India, South Africa. iTRUST is an all-in-one cloud-based EHR and practice management platform that streamlines patient care and enhances operational performance with self-service patient booking, automated messaging, and an intuitive POS system. As a secure HIPAA-complaint platform, iTRUST can be accessed via desktop, tablet, or any smartphone. With iTRUST, businesses can reduce the time spent on managing patient appointments by allowing patients to book appointments using a website integrated real-time scheduler. Through the patient portal, patients can set up automatic reminders for future visits and orders as well as communicate with optometry professionals using unlimited 2-way messaging. For POS operations, businesses can instantly generate itemized receipts and customize order forms for seamless transactions. iTrust also offers comprehensive real-time analytics with daily office batch report summaries. Social Reviews Hundreds of 5 star reviews and counting\! STREAMLINE CHARTING Save money with custom built exam templates in the cloud EHR that adapt to your requirements. • Customize exam notes based on your workflows. • Massive selection of optometry charting templates built by doctors like yours. • Create timesaver workflows to finalize patient exams faster. • All the exam data you need at a glance on the exam overview. Learn more about charting PRESCRIBE EFFECTIVELY Seamlessly create, send, and manage all patients’ prescriptions. • Transmit RXs to any valid e-Prescribing pharmacy and lab in the world. • Realtime database updating to ensure the most accurate codes and medications. • Auto coding to save physicians time with reducing medical errors. • Easy access to previous prescriptions to gain insights on sequential prescribing patient management. COMMUNICATE EFFORTLESSLY Seamlessly communicate to patients via 2 way texting, automate appointment reminders, and recalls. • Automated and direct messaging promotes a 5 star patient experience. • Easily add or select from system contacts to transmitted reports to. • Customized message templates enables endless marketing opportunities. • Gain patient’s trust with direct text messaging and save time with appointment auto confirmation via a patient response MANAGE PATIENT CLAIMS AND BILLING Eliminate unwanted manual work during the billing process and gain valuable insurance payer insights. • Generate and e-submit claims to any clearing house, one at a time or in batches. • Outsource or use in office billing to managed all your claims anyplace anytime. • Interactive reporting tables to track and manage all your insurance balances. • Stay in compliance with our auto coding and pre claim validation features. PROMOTE PATIENT ENGAGEMENT Customize your patients experience when making appointments on your website. • Easily link iTRUST calendar to your website with little or no IT support. • Advance calendar settings to have online patient booking the way you want. • Gain powerful patient insights with customized intake forms to be filled out electronically at home. • Create survey questions to attract more potential patients, and track referral sources. > > Verdict: Rated **5.0/5** by 120 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 120 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: iTRUST - **Location**: Miami, US ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: paid yearly - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada and 108 more ## Features - Appointment Management - Calendar Management - Charting - Check-in/Check-out - Claims Management - Commenting/Notes - Customisable Templates - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Optometrists - HIPAA Compliant - Insurance Management - Inventory Management - Multi-Location - Online Scheduling - Patient Portal - Patient Records Management - Recall Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) - [Optometry Software](https://www.softwareadvice.co.uk/directory/104/optometry-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software) - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) ## Alternatives 1. 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I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. > > I made some calls to other companies to check around. Transfer fees, trading fees, what kind of customer service I should expect, etc. And there was at least one other company that had my decision teetering. But then they didn’t call me back. So I went with iTrust. In the beginning, there was quite a hassle, though, not with iTrust. It was another company that had a decent amount of a rollover of a Traditional IRA of mine. The hassle was that they would not release the funds. For weeks, they kept declaring that they didn’t receive the faxes or the emails requesting the transfer to iTrust. I became rather irritated with the individual at iTrust that, I felt, was not putting in a great deal of effort to help me get those funds moved. Then \[sensitive content hidden\] stepped in. It took a few calls, three-way calls, but in the end, about a week or so later, the funds were transferred. By the way, if you have any funds at Inspira and plan have a future intention on moving those funds, be prepared. It won’t be easy. But thanks to \[sensitive content hidden\], those fund were transferred. After that, everything was extremely easy. The only downside that I’m not thrilled with is that the spot price and buy price are a little different. But after some research and experience with other platforms, that is normal. So far, my experience with iTrust is great and I expect to have a good future with them. Thank you \[sensitive content hidden\] for your help and I hope my decision in going with you will have been the best one I made. ----- ### "Experience with iTRUST" — 5.0/5 > **Seth** | *2 September 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: iTurust is secure and takes care of inventory and payment needs for the Optometry industry. It is easy to use. > > **Cons**: I wish more Optometry clinics and specialists used iTRUST. iTRUST has brought peace of mind to the Eye Doctor's in my life. > > I worked with iTRUST as an independent field services technician. iTRUST was always intuitive and easy to navigate. ----- ### "Easy and helpful\!" — 3.0/5 > **Verified Reviewer** | *18 November 2022* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: It was so easy to use and yet so helpful. > > **Cons**: It is not anything that I see as a costumer that I would like to change. ----- ### "Great All-In-One Optometry Management System" — 5.0/5 > **Richard** | *2 September 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: They offer adaptable templates that I can easily tailor to my needs. The data is well managed and organized. I like their IT team very much. They set everything up right away without issues. They make the billing process fast and simple. They offer frequent updates as well. > > **Cons**: It took me a while to learn the system as I tend to struggle with new technologies. I was a bit overwhelmed at first since it incorporates so many elements into one system. It was expensive, and the pricing was unclear at first. Sometimes the automation system makes minor mistakes. > > My overall experience with iTRUST is quite positive. They set everything up quickly. They were eager to help and answered all questions. They make billing and communication with patients much easier while complying with HIPAA guidelines. The system is well organized and gives me real-time updates. Templates are easy to customize. Prescriptions were easy to keep track of as well. Booking appointments is fast and straightforward, and they keep everything in one system. ----- ### "A Smooth Transition to a Unified, Modern Practice" — 5.0/5 > **Elizabeth** | *1 December 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: iTRUST is an easy-to-use, comprehensive, and unified solution. Switching from paper to digital patient records couldn’t have been easier. The platform’s AI features keep my practice up to date with modern technology standards, making everyday tasks smoother and more efficient. > > **Cons**: There can be a small learning curve, especially if you have a large team to train. However, the platform is intuitive, and once staff become familiar with it, it’s easy to use. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/64613/itrust?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/64613/itrust) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data