--- description: Review of BrightSide Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrightSide | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [BrightSide](/software/64293/brightside) # BrightSide Canonical: https://www.softwareadvice.co.uk/software/64293/brightside Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/64293/brightside?page=2) > BrightSide - Do more. Work less.™ BrightSide is a cloud-based vacation rental solution that caters to rental agencies and property management companies. It offers tools that enable users to manage rentals, reservations, housekeeping, maintenance, accounting, employees and marketing. BrightSide's reservation module features support for travel insurance management, fee and tax calculation, yield management, customizable guest emails and electronic signatures for payments and rental contracts. The solution helps users to manage housekeeping routines, maintenance requests, time clocks for employees, booking policies and adjustable rates. It also enables users to generate reports for accounting, taxes and business analysis. Additionally, BrightSide helps users to keep track of reservation sources, manage guest reviews and feedback, generate mailing labels and export mail marketing lists. The solution also supports integration with other vacation rental systems such as Xplorie, Vrbo, Airbnb, and Booking.com. Services are offered on a monthly subscription basis that includes support via phone and email. > > Verdict: Rated **4.9/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 28 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Hawkins Computer Services - **Location**: Maryville, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$160.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: BrightSide charges a one time $1,000 setup fee. The monthly subscription is based on the number of units, starting at $160 for 10 active rental properties. You may have less than 10 units, but our minimum charge is $160 per month. Our pricing structure: The first 25 units are $16.00 per unit. Units between 26 -50 are $12.00 per unit. Units more than 51 are $10.00 per unit. For example, if you have a total of 52 units, units 1 to 25 are $16 each, units 26 to 50 are $12 each, and units 51 and 52 are $10 each, for a total of $720 per month. We do not charge any fees for add on services like texting, email, or digital signatures. The low subscription fee covers all of our features. When you move to BrightSide from another software, we can do data conversion so you don't lose your historical data. Basically, we export the data from your current provider and then import it into BrightSide. The fee for data conversion varies between $1,500 and $3,000. BrightSide is a month to month service. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Availability Management - Billing Rate Management - Booking Management - CRM - Calendar Management - Channel Analytics - Channel Management - Commission Management - Contact Management - Content Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Reports - Customisable Templates ## Integrations (21 total) - ASCENT - BeHome247 - Beyond - BookingPal - Breezeway - Brivo Access - CardConnect - Elavon - Mailchimp - NAVIS Suite - Operto - PriceLabs - RemoteLock - ResortCleaning - Revinate ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Channel Management Software](https://www.softwareadvice.co.uk/directory/256/channel-management/software) ## Related Categories - [Channel Management Software](https://www.softwareadvice.co.uk/directory/256/channel-management/software) - [Hotel Management Software](https://www.softwareadvice.co.uk/directory/4504/hotel-management/software) - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) ## Alternatives 1. 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I also love the additional feature of texting with the guests as a form of communication through this software. > > **Cons**: Unfortunately, they don't have an app for this software which makes working out in the field difficult. > > Absolutely love this software and the people who created it as well as service us on a day to day need when we have questions. ----- ### "Highly Recommend\!" — 5.0/5 > **Amanda** | *25 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy to work with\! Local-personable. Excellent team-easy to use software\! > > **Cons**: Not really much to say here. There are a few features that we are hoping to have, and they are working on implementing if it's possible. > > We have enjoyed our time using BrightSide. The team is fast and friendly and the software is easy to use\! ----- ### "achievable" — 4.0/5 > **Gina** | *1 May 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It is so easy to use and very user friendly. I think it is easier than some other systems I have used. > > **Cons**: Sometimes it takes time to come up and little hard at changing numbers in payments screen > > Overall this is a very user friendly and pretty easy to figure out if you just work with the system. ----- ### "Best Reservation Software with real, active, and available support for any issues" — 5.0/5 > **Shaun** | *9 August 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The software is so simple to understand. Transitioning from another software was an absolute breeze. The Brightside team are very thorough and easy to talk to. They are always willing to help and take suggestions that will help your business. > > **Cons**: If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it. > > Absolutely love the product and their people ----- ### "Brightside makes our business shine\!" — 5.0/5 > **Amy** | *17 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes. > > **Cons**: I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit. > > With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/64293/brightside?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/64293/brightside) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data