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description: Review of ChatSpark Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatSpark | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [ChatSpark](/software/638938/ChatSpark)

# ChatSpark

Canonical: https://www.softwareadvice.co.uk/software/638938/ChatSpark

> ChatSpark is a cloud-based AI customer experience platform serving businesses of all sizes, from solo entrepreneurs to large enterprises, across industries such as retail, hospitality, and professional services. ChatSpark helps teams manage customer conversations, automate responses, and track support interactions from a single dashboard. Core features include AI-powered chat automation, conversation routing, customer history tracking, and performance analytics. These tools help support teams handle high volumes of inquiries without increasing headcount, and give managers visibility into response times and resolution rates. The platform is deployed via the cloud, so no installation or on-premises hardware is required. Small businesses can benefit from the automated response tools, which handle common questions around the clock without staff involvement. Larger teams can use the routing and analytics features to coordinate agents and monitor service quality. Support is available through email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ChatSpark
- **Location**: San Diego, US
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Fijian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/638938/ChatSpark)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/638938-ChatSpark/> |
| en-AU | <https://www.softwareadvice.com.au/software/638938/ChatSpark> |
| en-GB | <https://www.softwareadvice.co.uk/software/638938/ChatSpark> |
| en-IE | <https://www.softwareadvice.ie/software/638938/ChatSpark> |
| en-NZ | <https://www.softwareadvice.co.nz/software/638938/ChatSpark> |

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