--- description: Review of Intulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Intulse | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Intulse](/software/63609/intulse) # Intulse Canonical: https://www.softwareadvice.co.uk/software/63609/intulse Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/63609/intulse?page=2) > Intulse is a cloud-based VoIP service for small and midsize businesses. Key cloud VoIP features include conference calls, call transfers, custom hold music, interactive voice response, ring groups, call queues, caller identification and missed call indicator. Intulse's business VoIP phone service allows users to answer customer calls with personalized recordings. Users can either record all incoming calls or use on-demand recordings. A company directory is included for callers and internal team members. Callers can dial the first few letters of a person’s name to search the directory. The busy lamp field enables users to track the status of team members. In addition, Intulse offers a software dashboard that provides business communication tools to initiate new calls, manage voicemails and create virtual conference rooms. Managed VoIP services from Intulse also provide CRM integration with a variety of platforms, including Salesforce VoIP integration, HubSpot VoIP integration, Zoho VoIP integration, and many more. Intulse also integrates with industry-specific CRMs, such as: Redtail, Wealthbox, AgencyBloc, RockRMS, Church Community Builder, Rock RMS, and others. Whether you're looking for a phone system for an insurance agency, a financial services phone system, church phone system, or are in another industry, Intulse's hosted VoIP services are ready to help your organization. Native Android and iOS applications are available. Intulse's cloud VoIP services are available on a subscription basis. 100% US-based support is provided via phone and email. > > Verdict: Rated **4.4/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 132 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Intulse - **Location**: Elizabethtown, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$42.00 - **Pricing model**: Per User - **Pricing Details**: Visit our website for our VoIP service pricing: https://intulse.com/business-voip-service/pricing/ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automated Attendant - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening ## Integrations (29 total) - AgencyBloc AMS+ - ChurchStaq - EBMS - Elexio Community - Global Relay Archive - Greminders - HubSpot CRM - Insightly - Less Annoying CRM - MedicarePRO CRM - MessageWatcher - MinistryPlatform - MirrorWeb - NextAgency - NowCerts ... and 14 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) - [Auto Attendant Software](https://www.softwareadvice.co.uk/directory/1328/auto-attendant/software) - [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software) - [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software) - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) ## Alternatives 1. 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[Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14526 reviews) ## Reviews ### "Good Softward" — 5.0/5 > **Ragen** | *24 June 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Better visibility on of my business and phone activity > > **Cons**: Time it took to make changes/customizations. ----- ### "Right Time For Change" — 5.0/5 > **Catherine** | *18 November 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. We had very little time to find learn and implement the product and we were pleasantly surprised that everything went so well. The setup was so easy and the team was so responsive. In speaking with others in my industry we were ready to go live when others were still searching for their solutions. > > **Cons**: I think some features I wanted initially only because I was not used to the system. I would like to see the phone screen somehow become part of the actual dashboard. All the features are on the dashboard, so you have to go back and forth to use the keypaid, which is a little cumbersome. The fax feature is very very basic. I would like to see additional options such as receiving a notification without receiving an attachment, which is what I had with my current provider. I am required to save a fax confirmation sheet and not a report, but due to HIPAA I do not want the PHI documents being mailed back to me which defeats the purpose of the fax. > > Customer Service is excellent and if you are comfortable with technology you can do most of the setup and changes yourself, which is what I prefer. The sound quality is amazing I have never had any issues whatsoever. ----- ### "Great Product" — 5.0/5 > **John** | *6 November 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This software is easy to set up and customize to your use. It is easy to make adjustments as your needs change. > > **Cons**: We have no complaints about this software. > > Intulse has allowed us to decrease our costs while improving our user and customer experience\! ----- ### "Great product at a great price\!" — 5.0/5 > **Joel** | *25 October 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, support is responsive and helpful. Setup was a breeze. The folks over at Intulse made it easy to setup. We had a very small window from the time we made the decision to go with the system until the time we needed to be live before busy season hit. \[SENSITIVE CONTENT HIDDEN\] and the team over there were all fantastic about getting the stuff we needed to us, and then were very prompt in handling it when we got it back them. We met our target go-live date with ease\! > > **Cons**: As someone who used to admin phone systems for a living, there are a lot of settings I don't have access to that I was used to being able to do myself. It certainly free's up a lot of my time because when I need to do something, I have to let them know, but I can shoot an email and then move on with my day, but the "doer" in me misses being able to do it myself. ----- ### "Hinlel Insurance Review" — 5.0/5 > **Zachary** | *20 June 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It has made transferring calls, parking calls, and voicemail so much better than anything Comcast could offer. > > **Cons**: We have had some employees complain about a dropped call here or there but overall it seems like great connection. Im sure these things will get better in time. > > It has really made things easier for us which will allow for higher levels of production etc. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/63609/intulse?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/63609/intulse) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data