About Copper











Copper pricing
Copper does not have a free version but does offer a free trial. Copper paid version starts at US$12.00/month.
Alternatives to Copper
Copper Reviews for UK Users
Feature rating

- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Copper :: A sturdy pipeline to success!
Copper is a saving grace CRM for sales organizations
Pros
Copper helps create an easy follow-up and sales process while being cheaper than most CRMs
Cons
It's a little confusing to figure out how to use at first
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
So intuitive, there's virtually no learning curve - I'm amazed.
Copper is designed so efficiently that its use is done intuitively. There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things done very quickly without wasting my time on figuring out how to use the product.
Pros
How incredibly easy it is to use yet how powerful it is. Its design is so intuitive that there really isn't a learning curve, I understood it instantly!
Cons
It doesn't allow me to customize the product as much as I'd like. I've designed software in the past and I tend to change software to suit my unique needs.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Meh is pretty accurate
Describe your overall experience with Copper: meh
Pros
simple UI, good integration market for automating related tools
Cons
simple UI is also clunky and at times nonfunctional
the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution
the customer service is slower than before and literally no one wants to talk to a bot
the reporting tools are rudimentary, and i follow a concise 26-step process using the Copper API to extract customer emails when breaking down by certain criteria... not exactly user-friendly
Alternatives Considered
SugarCRMReasons for Choosing Copper
Google Workspace integration and cost of serviceSwitched From
Salesforce Sales CloudReasons for Switching to Copper
Google Workspace integration and cost of service- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Copper is so much better vs other CRMs: better UI, controls, and pricing!
Overall, I enjoy Copper much more than many of the other CRMs. In addition to the typical CRM features and functions, it performs better and faster. Although there are less features available (for my package), Copper serves my purpose for the team moment.
Pros
- Great UI -- faster, easier, and better real estate
- Great pricing for the small business owners
- Propagate info when converting leads to clients
- Ability to add custom fields (Very important for our industry!)
- Ease of creating automation of tasks, emails, and workflow
- Tasks are integrated into our calendar enforcing front-of-mind & completion
- Control access by teams and individuals (critical for our contract basis model)
- Create webforms/widget to generate Leads directly onto the system. (But must have your own website)
Cons
- Does not allow you to create custom reports without higher package
- Does not have ability to see if client has opened the email. It only log emails related to the contact.
- Does not have built-in mass email and tracking
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Excellent CRM with tremendous features without the over-engineering
Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync. The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my inbox and have their Copper profile pop up on the screen.
Pros
Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and have increased communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync.
Cons
Email Templates could be easier to use and more robust