About 7shifts

Have more time to focus on your customers by freeing up manager’s precious time with 7shifts. Powerful, customizable restaurant scheduling software allows restaurants of all sizes to simplify their team management. Start for free today! Here’s how your restaurant can benefit from 7shifts: - Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder. - Reduce calls and texts by 70% with built-in communication tools like chat and Announcements. Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool. - Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees. - Drive efficiency by tagging employees to specific tasks to increase completion by 135%. - Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more. Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with the Tip Pooling feature. Save 8 hours of admin time and integrate your POS and Payroll systems. - Stay up to date and informed about maintenance or incidents with the Manager Log Book feature. - Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more. Trusted by over 700,000+ restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys.
7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts video
7shifts Software - Create better informed, adaptable schedules - thumbnail
7shifts Software - Make data-informed decisions to cut labor costs - thumbnail
7shifts Software - Integrate 7shifts to your existing payroll and POS systems - thumbnail
7shifts Software - FOH and BOH scheduling across multiple locations - thumbnail
7shifts Software - Highlight high achievers and pin-point coaching opportunities - thumbnail

7shifts pricing

7shifts has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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7shifts Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 880 View all reviews
Leandro
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2020

7 Shifts for restaurant schedule Management

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Response from 7shifts

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

Replied 06/11/2020
Allison
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/03/2022

Still learning the ropes, but seems decent

Pros

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

Cons

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

Alternatives Considered

Deputy

Reasons for Choosing 7shifts

We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.

Switched From

Homebase

Reasons for Switching to 7shifts

Deputy charges per employee.

Response from 7shifts

Thanks for the review Allison! We are confident that our optimal labor tool is going to be a game-changer for your restaurant and our team is here to support your.

Replied 08/03/2022
Jessica
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2022

7shifts- User friendly and Great!

I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I have used this software for over two years and have yet to find an issue.

Pros

A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available.

Cons

I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change!

Response from 7shifts

Thanks so much for the review Jessica! We love hearing how much of an improvement 7shifts has been over excel.

Replied 24/06/2022
Susie
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 16/04/2020

It’s Okay

Pros

When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Cons

Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.

They make their customers pay for basic functions through the most costly package

I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on

I hung up on him at that point of the conversation

I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Response from 7shifts

Hi Susie,

Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

Replied 22/04/2020
Chelsea
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2022

Traction Sports Performance 2022 Review

I would say that this is a 9/10 Customer Service is very helpful. The system itself feels like someone in the industry knew what to do and do it correctly. I have used others before and this is my favorite for the price and experience.

Pros

I like messaging the most. I have a team message, my shift lead and management message, and a smaller group message for other small events happening.

Cons

I would say when it's lagging on mobile app.

Response from 7shifts

Thanks for the review Chelsea!

Replied 22/06/2022

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