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description: Review of NuPlay Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NuPlay | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [NuPlay](/software/622276/NuPlay)

# NuPlay

Canonical: https://www.softwareadvice.co.uk/software/622276/NuPlay

> NuPlay is a cloud-based conversational AI platform for building and deploying voice and chat agents to automate customer support, sales, and operations. It serves enterprise organizations across insurance, financial services, healthcare, fitness and wellness, and real estate. Teams in customer support, sales, and operations use NuPlay to handle high-volume, multi-step interactions at scale.

Core features include a multi-turn voice and chat agent builder with branching logic, model-agnostic orchestration that selects the best AI model per task, and 400-plus CRM and system integrations that let agents read and write data in real time. Brand voice customization controls tone, vocabulary, and fallback behavior per deployment. NuPulse analytics tracks deflection, drop-off, CSAT signals, and conversion rates, and supports A/B testing and prompt tuning. Built-in enterprise security covers role-based access, PII redaction, audit logs, and data retention policies.

NuPlay supports inbound and outbound use cases across voice, SMS, email, and chat channels. Support is available via the vendor directly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: NuPlay AI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Hindi, Marathi, Spanish, Tamil
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Integrations (2 total)

- Exotel Conversational AI Platform
- i-net Clear Reports

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)
- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Virtual Assistant Tools](https://www.softwareadvice.co.uk/directory/4488/virtual-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/622276/NuPlay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/622276-NuPlay/> |
| en-AU | <https://www.softwareadvice.com.au/software/622276/NuPlay> |
| en-GB | <https://www.softwareadvice.co.uk/software/622276/NuPlay> |
| en-IE | <https://www.softwareadvice.ie/software/622276/NuPlay> |
| en-NZ | <https://www.softwareadvice.co.nz/software/622276/NuPlay> |

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