--- description: Review of FollowUp CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FollowUp CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Construction Software for Mac](/directory/3831/mac/software) > [FollowUp CRM](/software/6138/followup-mech) # FollowUp CRM Canonical: https://www.softwareadvice.co.uk/software/6138/followup-mech Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/6138/followup-mech?page=2) > FollowUp CRM offers sales tracking software for the construction industry, and is suitable for companies of all sizes. FollowUp CRM offers features such as the ability to track pipelines, set goals for team members, view reports and coordinate workflow within the organization. The system keeps track of projects, bids and leads that are in the pipeline, and users can view personalized information regarding their leads. Follow-up reminders can be sent to users at scheduled intervals. FollowUp Power also houses a historical interaction database and provides a library of analytical reports. Users can select reports directly from the library or configure them as needed. Additional features include workflow automation tools and multi-bid functionality. User security levels which administrators to determine which users have access to specific tools and data. FollowUp CRM also provides an online training portal. Pricing is per user per month. Email and phone support are available. > > Verdict: Rated **4.5/5** by 228 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 228 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Followup CRM - **Location**: Fort Lauderdale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Bid Management - Buyer Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Change Order Management - Client Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management ## Integrations (16 total) - CompanyCam - Dataforma - FOUNDATION - Gmail - Hover - Knowify - Microsoft Outlook - Procore - QuickBooks Enterprise - QuickBooks Online Advanced - Sage 100 - The EDGE - Viewpoint Spectrum - Viewpoint Vista - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Construction Software for Mac](https://www.softwareadvice.co.uk/directory/3831/mac/software) ## Related Categories - [Construction Software for Mac](https://www.softwareadvice.co.uk/directory/3831/mac/software) - [Client Onboarding Software](https://www.softwareadvice.co.uk/directory/4483/client-onboarding/software) - [Construction Bid Management Software](https://www.softwareadvice.co.uk/directory/46/bid-management-systems/software) - [Construction Scheduling Software](https://www.softwareadvice.co.uk/directory/45/project-scheduling-software/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) ## Alternatives 1. [AccuLynx](https://www.softwareadvice.co.uk/software/66669/exactlogix-acculynx) — 4.6/5 (845 reviews) 2. [JobTread](https://www.softwareadvice.co.uk/software/259533/jobtread) — 4.9/5 (143 reviews) 3. [Builder Prime](https://www.softwareadvice.co.uk/software/35947/builderprime) — 4.7/5 (89 reviews) 4. [Contractor Foreman](https://www.softwareadvice.co.uk/software/51221/contractor-foreman) — 4.5/5 (824 reviews) 5. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) ## Reviews ### "CRM Software Review" — 4.0/5 > **Kayla** | *25 January 2022* | Construction | Recommendation rating: 7.0/10 > > **Pros**: The thing I like most about this software is that it lets you send correspondence to customers directly through the system and then you can see all of your emails right there. > > **Cons**: I'd like to see a little more flexibility such as being able to create more custom fields with options to track things specific to our trade. ----- ### "Simple and Effective" — 4.0/5 > **Mark** | *23 November 2020* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The concept of following up with clients on their terms and having a tool help keep me on task is worth its weight in gold. Our weekly sales meetings are powered by Followup, we can get all the stuff that matters from our report card to measure our success or failures. > > **Cons**: I think their integration with FCS is on the right track but would like to see that relationship flourish. Everyone hates double entry. It's getting better, but think about how you can make it seamless, or close to seamless. Our workflow starts in Followup, then progresses into FCS. We use the Quickbid feature in our service department daily, how can you integrate that? > > I love it ----- ### "Bad business practices" — 1.0/5 > **Ryan** | *3 December 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It only works for following up on existing proposals. For that they have a good dashboard but that was it for our uses. > > **Cons**: Shady accounting practices. We canceled in writing 90 days prior to renewal and they confirmed. They said there was not an off-boarding call so they billed us $4500 for another year. We had to prove to our credit card company we canceled to get it refunded. Followup just kept trying to charge our account again so the credit card company put a stop to it. Also the software only works for following up on existing proposals. It does not work as most CRM's do and help you land new clients prior to bidding with them. > > The customer service is terrible and the software only works for following up on existing bid proposals. Most things don't work and they say they will talk to the \[sensitive content hidden\] about fixing the glitches in the software but won't offer refunds for the months the software couldn't be used. That combined with how they continue to bill clients, I would recommend staying away and I only write a bad review on a company every 5 years at most. ----- ### "Excellent CRM Customized for Contractors" — 5.0/5 > **Peter** | *7 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: We love that this CRM is catered towards contractors. > > **Cons**: Did not have GMAIL / Google Calendar integration for a while. > > Overall, this CRM has been a lifesaver for us on the tracking end. It is greatly increased our bid tracking and output and greatly benefited our staff being able to log our brains into an easily customizable CRM rather than keeping everything in our heads alone. ----- ### "Great product and great service" — 5.0/5 > **David** | *27 January 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Being able to actively manage our sales pipeline and the workload of our estimators; analyzing sales behaviors and results for planning and meeting objectives > > **Cons**: Our clients are moving from company to company right now. Managing individual contacts as they move around could be improved > > Customer service and support is great. The quarterly check-ins to make sure we are utilizing the program effectively sets Follow-up CRM on a top shelf ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/6138/followup-mech?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/6138/followup-mech) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data