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description: Review of OnBase Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: OnBase | Reviews, Pricing & Demos - SoftwareAdvice GB
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# OnBase

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> OnBase is a cloud-based enterprise information platform that helps small to large organizations manage content, processes and cases. With specific solutions for insurance, financial, higher education, government, commercial and healthcare industries, it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content.&#10;&#10;&#10;Features of OnBase include management of enterprise content, file sync and share, business processes, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more. Additionally, enterprise file syncing and sharing helps users retain control over information shared outside of the organizations.&#10;&#10;&#10;OnBase comes with mobile applications for Android and iOS and provides a license for the software.
> 
> Verdict: Rated **4.3/5** by 79 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 79 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hyland Software
- **Founded**: 2000

## Commercial Context

- **Pricing Details**: Please contact OnBase for pricing information
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 185 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Backup and Recovery
- Batch Processing
- Billing & Invoicing
- Business Process Automation

## Integrations (9 total)

- Deltek WorkBook
- Docusign
- JD Edwards EnterpriseOne
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft SharePoint
- Oracle E-Business Suite
- Oracle PeopleSoft
- Workday Financial Management
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mobile Content Management System](https://www.softwareadvice.co.uk/directory/4317/mobile-content-management-system/software)

## Related Categories

- [Mobile Content Management System](https://www.softwareadvice.co.uk/directory/4317/mobile-content-management-system/software)
- [File Sync Software](https://www.softwareadvice.co.uk/directory/4288/file-sync/software)
- [Document Generation Software](https://www.softwareadvice.co.uk/directory/4300/document-generation/software)
- [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software)
- [Business Process Management Software](https://www.softwareadvice.co.uk/directory/4351/bpm/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.co.uk/software/105807/google-drive) — 4.8/5 (28427 reviews)
2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews)
3. [OneDrive](https://www.softwareadvice.co.uk/software/23542/onedrive) — 4.5/5 (12623 reviews)
4. [Microsoft Word](https://www.softwareadvice.co.uk/software/399478/microsoft-word) — 4.7/5 (2783 reviews)
5. [Microsoft 365](https://www.softwareadvice.co.uk/software/397757/office-365) — 4.6/5 (14035 reviews)

## Reviews

### "Good but resource intensive" — 4.0/5

> **Brennan** | *13 July 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Very advanced platform with many features that can be catered to a businesses needs. A dedicated team provides quick service for when issues arise.
> 
> **Cons**: It's very resource intensive, uses up a large amount of resources on our ESXI hosts and we occasionally get complaints about slowness.
> 
> Efficient but demanding. OnBase offers powerful functionality and flexibility for document management and workflow automation. It’s highly customizable, and support is prompt and knowledgeable. However, it requires significant system resources — we’ve experienced performance slowdowns on ESXi hosts during heavy usage. Overall, it’s well-suited for organizations that need depth and scalability, but it demands careful infrastructure planning.

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### "Dynamic document workflow solution" — 5.0/5

> **Jamon** | *24 November 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling.
> 
> **Cons**: Difficult to export data, and reporting / archiving is not intuitive

-----

### "Easy to pick up and learn\!" — 4.0/5

> **Verified Reviewer** | *26 March 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: There are tons of connectors and interoperability features. That plus the fact the system is so easy to use\!
> 
> **Cons**: It does come with a cost that could be hard to swallow for some, but it is so worth it\!
> 
> Extremely user friendly and easy to work with. We have been able to run with PowerBI without having to do extensive training, and has boosted our productivity and analytics insights

-----

### "OnBase" — 5.0/5

> **Stephen** | *20 March 2019* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: OnBase is excellent for keeping copies of all my client's purchase orders in one place. The layout is user friendly and very simple to use. I mainly use it to keep track of countless numbers of PDFs I have on file. Once imported in to OnBase, I am able to retrieve those files with a simple search. It's been a lifesaver for keeping me organized.
> 
> **Cons**: The only issue I have with OnBase is a minor annoyance. When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each. Other than that, I do not have any complaints.
> 
> My overall experience with OnBase has been excellent. I don't know what I would do without it as far as keeping me organized. I recommend this software to anyone that has countless PDFs they need to keep a record of and have the option of retrieving at any given moment.

-----

### "Easy to Use" — 4.0/5

> **Krysti** | *9 August 2018* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: I like how you have all documents link together so when you search a name, everything pulls up.
> 
> **Cons**: I don’t like that we don’t have the ability to have a workflow or a way to send documents to other departments. If there is that ability , it should be standard for universities.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/6077/onbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cms/onbase-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/6077/onbase> |
| en-GB | <https://www.softwareadvice.co.uk/software/6077/onbase> |
| en-IE | <https://www.softwareadvice.ie/software/6077/onbase> |
| en-NZ | <https://www.softwareadvice.co.nz/software/6077/onbase> |
| fr | <https://www.softwareadvice.fr/software/6077/onbase> |

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