About Revel Systems












Revel Systems pricing
Revel Systems does not have a free version but does offer a free trial. Revel Systems paid version starts at US$79.00/month.
Alternatives to Revel Systems
Revel Systems Reviews for UK Users
Feature rating

- Industry: Museums & Institutions
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Great
Pros
It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.
Cons
It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.
Response from Revel Systems
Bailey,
Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!
If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/
I hope this helps! Please reach out to us if you have any questions.
- Holden at Revel
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Don’t buy this system
Never able to get in touch with a tech it’s never resolved. Poor tech and well I wish I could get 4 months of my life back from being on hold trying to fix their crashing system issues
Pros
Nothing literally is functioning on this system I think an apple one has a better sales function then this.
Cons
If you want to buy this just tell your staff to get ready to quit no one likes the functionality of this why it’s bought by owners I don’t know but other than it’s cheap but comes with a load of issues and has a programmer team with no clue how to apply the needs of the customer
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Pretty, but Problematic
Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.
Pros
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.
Cons
The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.
Response from Revel Systems
Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.
- Industry: Media Production
- Used Daily for 6-12 months
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Review Source
Revel is a smart choice for small business owners looking to use the iPad as their POS
A POS system that is reliable most of the time.
Pros
There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.
Cons
Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.
Response from Revel Systems
Hi There,
Thank you so much for the review and feedback!
We are sorry to hear that you do experience the occasional outage -- if you have additional info regarding an issue of that nature, we would love to hear it to address it with our agents and engineers.
Please feel free to contact me at [email protected]
Kind Regards,
Sarah, Customer Advocacy Manager at Revel
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Maybe not for restaurant
The system was easy to learn, thanks god because there is no onsite help and if you have a problem you have to resolve it with and onl the phone operator! That can be time consuming and frustrating if you are not very technologically friendly.
Pros
Easy to use. Easy to learn staff friendly have a portable option, reliable enough. Use iPad and doesn’t take too much space.
Cons
Not set up toward restaurant, long orders arrive in the kitchen, with no clear consolidation of the order, making it difficult to work with big parties. And few little similar problems, that make you think, this system was not developed for restaurant