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Accelo

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Accelo

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease. Accelo's up-to-date and secure analytics gives leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.
Accelo Software - Client Management: Maximize client engagement, satisfaction, and visibility with an all-in-one platform built to manage leads, quotes, and client interactions seamlessly.
Accelo Software - Project Management: Streamline project lifecycles and enhance collaboration with purpose-built tracking of projects, time, expenses, tasks, and materials.
Accelo Software - Resource Management: Enhance the efficiency and delivery of projects using skills-based scheduling, utilization insights, and resource planning solutions.
Accelo Software - Financial Management: Remove financial friction from your operations with integrated invoicing, billing, retainer management, and payment processing.
Accelo Software - Business Intelligence: Unlock actionable insights about your customers across every project stage with helpful analytics for complete operational visibility.
Accelo Software - Integrations: Sync business systems and client communications to amplify productivity and reporting to streamline your operations.
Accelo Software - Client Management: Maximize client engagement, satisfaction, and visibility with an all-in-one platform built to manage leads, quotes, and client interactions seamlessly. - thumbnail
Accelo Software - Project Management: Streamline project lifecycles and enhance collaboration with purpose-built tracking of projects, time, expenses, tasks, and materials. - thumbnail
Accelo Software - Resource Management: Enhance the efficiency and delivery of projects using skills-based scheduling, utilization insights, and resource planning solutions. - thumbnail
Accelo Software - Financial Management: Remove financial friction from your operations with integrated invoicing, billing, retainer management, and payment processing. - thumbnail
Accelo Software - Business Intelligence: Unlock actionable insights about your customers across every project stage with helpful analytics for complete operational visibility. - thumbnail
Accelo Software - Integrations: Sync business systems and client communications to amplify productivity and reporting to streamline your operations. - thumbnail

Accelo pricing

Accelo does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor Show more details
Free Version:
No
Free trial:
No

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Browse Accelo Reviews

174 of 174 reviews
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Kelly
Kelly Show more details
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 22/11/2023

Improved team collaboration and productivity

In general, working with Accelo has been a good experience for us. It has become the nerve center for our team, facilitating better communication and increased output. The adaptability of the platform and its emphasis on developing teamwork are ideal for our kind of teamwork in the office.

Pros

Accelo's best feature is its collaborative workspace. The platform's communication tools, including shared calendars and real-time updates, foster team collaboration. The centralized project and client information ensures everyone is on the same page. Accelo's intuitive interface and user-friendly collaboration features enhance our team's productivity, facilitating seamless communication and efficient project delivery.

Cons

Although Accelo does a great job at facilitating collaboration, the functionality of its mobile app might be improved. Teams that need access to client and project data while on the go would benefit from a better mobile experience.

Response from Accelo

Hi Kelly, thank you for taking the time to share you feedback. We are thrilled to hear that Accelo has helped foster a collaborative team environment and has improved productivity and efficiency in your project delivery.

We also appreciate your honest feedback about the mobile app experience, and we're thrilled to share that our team is currently working on a new Accelo mobile app to help teams manage their work on the go. You can find more about this new app (currently in beta), on our blog: https://www.accelo.com/resources/blog/explore-the-new-releases-in-our-mobile-app-beta/

Thanks again for your great feedback and for taking the time to leave a review!

Replied 04/12/2023
David
David Show more details
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4.0
Reviewed on 31/10/2025

A great, flawed tool.

A mixed bag for sure, but we haven't found anything that can fully replace it for our team. It's still the best solution for our agency.

Pros

Accelo gives our team a great high-level view of all clients, times tracking and assets for various projects. The UI can be improved a lot, but the options for customizations are endless. Our primary use is the time tracking functions.

Cons

It's really difficult to go back and find a good total of all past work done on an account. Tasks and projects are too siloed and it's hard to put all of the pieces together.

Alternatives Considered

Asana

Reasons for Choosing Accelo

Growing team and growing client list - needed a tool that could scale better.

Switched From

monday.com

Reasons for Switching to Accelo

Had the most depth for managing a growing client list.
Ryan
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details
Value for Money
0
Features
3
Ease of Use
1
Customer Support
0

2.0
Reviewed on 24/08/2022

Terrible at the basics

From and PM/Consultant standpoint it has made my life harder. Nearly all I speak to dislike.

Pros

There is nothing I like. Every Feature that seems like it would be a good thing E.G. having meeting from calendar appear in timesheets ends up not working to what you would expect. For example meeting will auto allocate to client and not project if not created from Accelo. Meeting can then not have people on different rates capture time as costs will not capture correctly.

Cons

Very Time consuming to capture Time and create/manage projects. Time capture overhead increased significantly when business started using Accelo.

Project Planning is very primitive and very slow with basic/backward functionality. honestly seems like Beta software at times.

Response from Accelo

We are sorry to hear you're unsatisfied with the platform. We'd love to offer assistance to improve your Accelo experience moving forward.

You mentioned your timesheets allocate meeting time to your client and not to the project if created outside of Accelo, this is correct. The best way to resolve this is to create meetings within Accelo and mark them against the associated project.

We're sorry you're experiencing issues with tracking time. Accelo offers multiple ways to capture time so we recommend reaching out to your Customer Success Manager to explore more efficient methods. We want to make sure you're aware of the robust project management functions available, including scheduling, multiple views, profitability tracking and predictions for project timelines and budgets. We recommend connecting with your Customer Success Manager to explore these functions.

Thank you for your feedback and we hope we can work with you to explore other ways to improve your Accelo experience.

Replied 29/08/2022
Harry
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4.0
Reviewed on 07/11/2025

All in one machine!

Easy to use, and a really powerful tool to manage more than just projects and time tracking. It's an 'all in one' kind of tool to prevent you needing more.

Pros

Accelo has become one of the integral cogs in our team. We all use it daily and it helps to power projects and information seamlessly while remaining secure.

Cons

The user interface isn't necessarily as 'fancy' as some of it's competitors. But you can't fault it's functionality and that outweighs the cons for me.

Maddie
Maddie Show more details
  • Industry: Computer Games
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 12/09/2023

Report editing and client portal accessibility

The ecosystem incorporates both email and task management, and time tracking and payment can be done with minimal effort. This isn't advertised anywhere else that I've looked. All of my project, sales, invoicing, billing, and client communication needs to be managed in one central location. I am just starting started, but Accelo has already proven invaluable in helping me manage my workload and delegate responsibilities.

Pros

Timekeeping is helpful and can be done in a variety of ways. It can be recorded manually or with the help of a timer. The Client Area and the Flexibility of Report Revisions. The design of the layout appeals to me. I like how simple it is to make new templates, and how the platform can handle the bulk of my business operations. Since Accelo had everything we needed, including a client portal, we made the transfer.

Cons

The vast array of features and customization choices can be overwhelming at first. The tasks you set up at the beginning of your workflow can have an impact on your billing later on.

Response from Accelo

Hi Maddie, thank you for your review! We're thrilled to see the multiple ways you've been able to use our platform to simplify your business operations. We appreciate your feedback about the initial learning curve and the importance of setting up tasks correctly for billing. Your insights are valuable in helping us improve the user experience.

We're delighted that Accelo has become an essential tool for managing your workload, projects, invoicing and client communication all in one place. If you ever have any questions or suggestions, please feel free to reach out. We're here to support you in your journey with Accelo!

Replied 25/09/2023

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