Accelo
About Accelo
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Accelo does not have a free version and does not offer a free trial.
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- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Improved team collaboration and productivity
In general, working with Accelo has been a good experience for us. It has become the nerve center for our team, facilitating better communication and increased output. The adaptability of the platform and its emphasis on developing teamwork are ideal for our kind of teamwork in the office.
Pros
Accelo's best feature is its collaborative workspace. The platform's communication tools, including shared calendars and real-time updates, foster team collaboration. The centralized project and client information ensures everyone is on the same page. Accelo's intuitive interface and user-friendly collaboration features enhance our team's productivity, facilitating seamless communication and efficient project delivery.
Cons
Although Accelo does a great job at facilitating collaboration, the functionality of its mobile app might be improved. Teams that need access to client and project data while on the go would benefit from a better mobile experience.
Response from Accelo
Hi Kelly, thank you for taking the time to share you feedback. We are thrilled to hear that Accelo has helped foster a collaborative team environment and has improved productivity and efficiency in your project delivery.
We also appreciate your honest feedback about the mobile app experience, and we're thrilled to share that our team is currently working on a new Accelo mobile app to help teams manage their work on the go. You can find more about this new app (currently in beta), on our blog: https://www.accelo.com/resources/blog/explore-the-new-releases-in-our-mobile-app-beta/
Thanks again for your great feedback and for taking the time to leave a review!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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A great, flawed tool.
A mixed bag for sure, but we haven't found anything that can fully replace it for our team. It's still the best solution for our agency.
Pros
Accelo gives our team a great high-level view of all clients, times tracking and assets for various projects. The UI can be improved a lot, but the options for customizations are endless. Our primary use is the time tracking functions.
Cons
It's really difficult to go back and find a good total of all past work done on an account. Tasks and projects are too siloed and it's hard to put all of the pieces together.
Alternatives Considered
AsanaReasons for Choosing Accelo
Growing team and growing client list - needed a tool that could scale better.Switched From
monday.comReasons for Switching to Accelo
Had the most depth for managing a growing client list.- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Terrible at the basics
From and PM/Consultant standpoint it has made my life harder. Nearly all I speak to dislike.
Pros
There is nothing I like. Every Feature that seems like it would be a good thing E.G. having meeting from calendar appear in timesheets ends up not working to what you would expect. For example meeting will auto allocate to client and not project if not created from Accelo. Meeting can then not have people on different rates capture time as costs will not capture correctly.
Cons
Very Time consuming to capture Time and create/manage projects. Time capture overhead increased significantly when business started using Accelo.
Project Planning is very primitive and very slow with basic/backward functionality. honestly seems like Beta software at times.
Response from Accelo
We are sorry to hear you're unsatisfied with the platform. We'd love to offer assistance to improve your Accelo experience moving forward.
You mentioned your timesheets allocate meeting time to your client and not to the project if created outside of Accelo, this is correct. The best way to resolve this is to create meetings within Accelo and mark them against the associated project.
We're sorry you're experiencing issues with tracking time. Accelo offers multiple ways to capture time so we recommend reaching out to your Customer Success Manager to explore more efficient methods. We want to make sure you're aware of the robust project management functions available, including scheduling, multiple views, profitability tracking and predictions for project timelines and budgets. We recommend connecting with your Customer Success Manager to explore these functions.
Thank you for your feedback and we hope we can work with you to explore other ways to improve your Accelo experience.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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All in one machine!
Easy to use, and a really powerful tool to manage more than just projects and time tracking. It's an 'all in one' kind of tool to prevent you needing more.
Pros
Accelo has become one of the integral cogs in our team. We all use it daily and it helps to power projects and information seamlessly while remaining secure.
Cons
The user interface isn't necessarily as 'fancy' as some of it's competitors. But you can't fault it's functionality and that outweighs the cons for me.
- Industry: Computer Games
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Report editing and client portal accessibility
The ecosystem incorporates both email and task management, and time tracking and payment can be done with minimal effort. This isn't advertised anywhere else that I've looked. All of my project, sales, invoicing, billing, and client communication needs to be managed in one central location. I am just starting started, but Accelo has already proven invaluable in helping me manage my workload and delegate responsibilities.
Pros
Timekeeping is helpful and can be done in a variety of ways. It can be recorded manually or with the help of a timer. The Client Area and the Flexibility of Report Revisions. The design of the layout appeals to me. I like how simple it is to make new templates, and how the platform can handle the bulk of my business operations. Since Accelo had everything we needed, including a client portal, we made the transfer.
Cons
The vast array of features and customization choices can be overwhelming at first. The tasks you set up at the beginning of your workflow can have an impact on your billing later on.
Response from Accelo
Hi Maddie, thank you for your review! We're thrilled to see the multiple ways you've been able to use our platform to simplify your business operations. We appreciate your feedback about the initial learning curve and the importance of setting up tasks correctly for billing. Your insights are valuable in helping us improve the user experience.
We're delighted that Accelo has become an essential tool for managing your workload, projects, invoicing and client communication all in one place. If you ever have any questions or suggestions, please feel free to reach out. We're here to support you in your journey with Accelo!