AccuPOS does not have a free version. AccuPOS paid version starts at US$795.00.
- Industry: Wholesale
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
Good for a quick paced business
Customer's trust in being efficient.
This System really helps make sure the flow in my workplace is constantly moving. We have to be a well oiled machine, and customers expect that pace, so this is a great program and I am glad we use it.
It took me a little bit longer to learn since I am used to a different POS, but that might be my own muscle memory getting in my way
- Industry: Health, Wellness & Fitness
Over a decade of reliable service and product evolution.
There are two main reasons I originally gravitated towards AccuPOS, which continue to set it apart from the competition. The first was the fact that it integrates with and stores data in QuickBooks, thus providing a powerful, mature platform for product entry, inventory management and reporting. The second reason I was attracted to AccuPOS is that it also stores data in a Microsoft Access-compatible database format, allowing me to do powerful customized data mining and analysis. Over the years the software has improved, and more recently I have been impressed with the new generation (2015) of the product, which has taken it to a new level of sophistication. Lastly, we have had a very good experience switching to integrated credit card processing with Mercury Payment Systems (the AccuPOS partner), speeding up our transactions at the point of sale while lowering our rates.
I have no major complaints about AccuPOS. The biggest problem with it is probably that it is not a large software vendor with a massive sales volume, and therefore their product does not have the same level of maturity and sophistication that some might expect. However, in this price range one will inevitably encounter limitations and software quirks with any POS solution. Earlier versions of the software definitely suffered from some clunkiness, although with the 2015 release much of that has been eliminated. One thing they could have done better is to communicate what a major change it was going to be to upgrade to the new generation of the software so we could have planned for the down time and necessary adjustments to adapt to the new system. The other difficulty I will mention is their method of verifying the software registration, which has caused us some problems. In order to verify that the software has a valid registration it must communicate, via the Internet, with their registration server each time it is started. So when their server is down AccuPOS cannot verify its registration and the software disables the ability to z-out until the registration has been validated. Also, at our location we have redundant, load-balanced Internet connections and there have been ongoing problems with our registration being validated to a specific IP address.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
Poor integration with Sage 50
My overall review of the company and its software development team and methods, is both outdated, and lazy. Often was hard to get a tech on the phone (their hold music, and recorded blurbs, and sadly sickening. Trust me, I have them memorized). And when you did, you were lucky to get one that understood the software enough to help with it. Various designs in the software are counter-intuitive, even if they might be easy to learn, they require some inefficient steps to use. They totally revamped the software last year, and most of the changes made it a little harder to use. Incredible, but honestly true.
I hope someone considering AccuPOS, especially to integrate with Sage 50, takes a warning, and pays attention to details that will become important later.
Thank you for allowing me to express my honest story.
Basically, it can integrate with Sage 50. Like you'll see below, it has problems, but it does work.
You specify the random
Low quality software design, many counter-intuitive buttons and steps.
Basic tech support was unusable for me, because they understood computers, and even their own AccuPOS very much less than I did.
1. AccuPOS is slow in almost every step. The time from scanning one or many items, until the total is calculated, is over a second, maybe 2, but long enough the clerks needed to habitually pause before announcing the total sale. Very counter-intuitive for a Point of SALE.
2. Another problem that this slowness caused was immediately after entering an item, if you tapped on the quantity or price to customize it, AccuPOS would look like it's ready for you to key in, but then would blink away to the normal screen again. Only when you either waited long enough, or tapped it again, could you change the price or quantity. Again, not useless, but very very counter-intuitive for a place where you are regularly making SALES, in as fast a time as possible.
4. AccuPOS can import the items/inventory from Sage 50. But it barely works. And it didn't save us any time in price updates, etc.
6. AccuPOS can export to Sage 50 any customer account payments. But this still does not eliminate a Receipt transaction in Sage 50 to apply the payment.
7. AccuPOS messed up our accounting. With every sales import, the database integrity got worse by a few cents.
8. A bug in the integration software messed up our accounting. AP refunded us a little money for that cost, but still... [eye-roll]
- Industry: Restaurants
A Journey in to the land of POS
Complex functionality with simplicity of use and configuration. AccuPOS is always a quick phone call away with never a long wait on the phone.
Nothing. There will be glitches, and since the primary OS is Windows based, you will have to deal with Updates very often, as well as updates to JAVA. It would be interesting if a version for MAC would be available, but then you'd have to find the right combination of peripherals. Most of the POS world is built on the PC platform except for silly POS posers like Breadcrumbs. PC's crash, they hang, and always at the worst time, of course you need to choose your Credit card processor carefully too. I want AccuPos to build a robust loyalty module that works with their new signature pad, capturing emails for marketing to our customers.
- Used Daily for 1+ year
Used this software for restaurant order taking/grill orders and checkout.
A simpler and better way of ordering and tracking food in restaurant business.
I liked how simple it was to set up menus and sides and how easy the ordering screens were to read. Training others to modify menus was also fairly easy.
My biggest struggle with this software was accurately tracking cost of waste. The only other issue was getting the printing system to work correctly.
Response from AccuPOS
Thank you for the feedback Elizabeth. We appreciate your partnership. I will have a Customer Service Rep reach out to make sure all of your issues have been resolved.