About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.
Domo Software - Domo Card Details Example
Domo Software - Domo Sales Dashboard Example
Domo Software - Domo on iPhone and iPad
Domo Software - Domo Reps Scorecard Details
Domo Software - Domo Admin View
Domo Software - Domo Playbook and Collections
Domo video
Domo Software - Domo Card Details Example - thumbnail
Domo Software - Domo Sales Dashboard Example - thumbnail
Domo Software - Domo on iPhone and iPad - thumbnail
Domo Software - Domo Reps Scorecard Details - thumbnail
Domo Software - Domo Admin View - thumbnail

Domo pricing

Domo does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

Alternatives to Domo

Domo Reviews for UK Users

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.1
Customer Support
4.0
5 reviews of 312 View all reviews
Dan
Dan
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 06/05/2018

Executive Friendly. Easy Visual Snapshot of KPIs.

Pros

It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics.

Domo is very executive friendly, and is very visibly pretty.

Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo.

Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

Cons

Domo lacks some more advanced functionality, such as:

(1) The ability to display on one card, data from more than one date object
(2) Geo-spatial analysis

TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Corey
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

4
Reviewed on 29/11/2022

It has its strengths and weaknesses just like the rest

Overall it's given us what we needed. They have APIs for pushing and pulling data as well as for user and data permissions.

Pros

I like that it's an off-premise solution so we don't have to build and support a data warehouse.

Cons

Customer support isn't very good. The helpdesk is virtually useless and they are always trying to push their premium support option for $5K/year when we complain.It's important to get a good Customer Success Manager. We have a really good one now, our 4th, and they are very helpful in getting support issues reviewed and looked at.

Alternatives Considered

Looker

Reasons for Choosing Domo

Logi was getting expensive and difficult to manage. It also required a windows computer to run the desktop software for building reports.

Switched From

Logi Symphony

Reasons for Switching to Domo

Cost and off-premise hosting
Liam
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/06/2024

Easy to Learn Data Visualization Tool

Pros

I like the speed I can create new cards to better understand the data behind user complaints or potential areas to improve our system and customer experience. I also appreciate that it was easy to learn the software on the job with a limited background in data.

Cons

I sometime wish I could create my own card template, and have had to export data to excel to create specific visualizations. Additionally, combining data sources can be clunky.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

2
Reviewed on 27/04/2020

There are MUCH better options

I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.

limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours

My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Jagar
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/05/2024

Elevate Your Business Intelligence with this Powerful Visualization tool

Pros

We can gain deeper insights thanks to Domo's machine learning and advanced analytics capabilities. We have a thorough understanding of our business indicators because of Domo's ability to link to a wide range of data sources.

Cons

For applications that need immediate data visibility, in particular, its real-time data streaming capabilities might be strengthened.

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