About Really Simple Systems CRM

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth. Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business. Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM. Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View
Really Simple Systems CRM Software - Listing Report Builder
Really Simple Systems CRM video
Really Simple Systems CRM Software - Sales Dashboard - thumbnail
Really Simple Systems CRM Software - Company Accounts with Help Drawer open - thumbnail
Really Simple Systems CRM Software - My Tasks - thumbnail
Really Simple Systems CRM Software - Calendar View - thumbnail
Really Simple Systems CRM Software - Listing Report Builder - thumbnail

Really Simple Systems CRM pricing

Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at £9.00/month.

Starting Price:
£9.00/month See pricing details
Pricing Details:
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans. View Pricing Plans
Free Version:
Yes
Free trial:
Yes

Alternatives to Really Simple Systems CRM

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and... Learn more
Saphyte is a lead generation software designed to help small and midsize businesses manage teams, sales processes and... Learn more

Salesforce Sales Cloud

The Salesforce Sales Cloud is an on-demand CRM platform offering applications for small, midsize, and enterprise... Learn more

Salesflare

Salesflare is an intelligent CRM and email outreach platform used by thousands of small and medium-sized B2B businesses,... Learn more

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses.... Learn more

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and... Learn more

Really Simple Systems CRM Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 759,132 View all reviews
Chris T.
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/10/2018

Cost effective CRM for small business

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Replied 03/10/2018
George A.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2020

Its a Really Simple System, it really is!!

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Pros

I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Cons

I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

Dominic W.
  • Industry: Civil Engineering
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
4

3
Reviewed on 20/11/2019

RSS Review

We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.

Pros

Its very easy to use, quite intuitive in set up and implementation.

Cons

*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.

Alternatives Considered

Dynamics 365

Reasons for Choosing Really Simple Systems CRM

Different companies use different products.

Switched From

Dynamics 365

Reasons for Switching to Really Simple Systems CRM

It wasn't my decision!
Sophie P.
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 05/08/2021

The Name Sums It Up

Fantastic. Easy to use and helpful support from RSS to resolve any requirements.

Pros

intuitive software that can be customised as a user level.

Cons

we do not have the resource to optimise all the functions - eg quoting from RSS.

Stuart A.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/04/2020

Really Simple Systems - SIMPLES!

Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system

Pros

I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface

Cons

I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming

Response from Really Simple Systems

Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.

We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.

You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.

Kind regards

Replied 14/04/2020

Related categories