---
description: Review of Hiver in Gmail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hiver in Gmail | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Hiver in Gmail](/software/570950/Hiver-in-Gmail)

# Hiver in Gmail

Canonical: https://www.softwareadvice.co.uk/software/570950/Hiver-in-Gmail

> Hiver is a helpdesk solution that runs as a Chrome extension inside Gmail, serving small to mid-sized businesses across industries such as e-commerce, logistics, education, and professional services. Hiver is deployed as a cloud-based platform, allowing teams to manage shared inboxes, assign emails, and track support requests without leaving Gmail. Core features include email assignment and collision detection, which prevents two agents from replying to the same message, shared drafts, internal notes, and analytics for tracking team performance. Automation tools handle repetitive tasks like tagging and routing emails based on set rules. Support is available via live chat, email, and a knowledge base with guides and tutorials.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Hiver
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Ticket Management

## Integrations (9 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)
- Asana
- Boomerang for Gmail
- ClickUp
- Google Workspace
- HubSpot Marketing Hub
- NetSuite
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)
- [Complaint Management Software](https://www.softwareadvice.co.uk/directory/499/complaint-management/software)
- [AI IT Agents](https://www.softwareadvice.co.uk/directory/5438/ai-it-agents/software)
- [AI Agents for Customer Support](https://www.softwareadvice.co.uk/directory/5207/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/570950/Hiver-in-Gmail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/570950-Hiver-in-Gmail/> |
| en-AU | <https://www.softwareadvice.com.au/software/570950/Hiver-in-Gmail> |
| en-GB | <https://www.softwareadvice.co.uk/software/570950/Hiver-in-Gmail> |
| en-IE | <https://www.softwareadvice.ie/software/570950/Hiver-in-Gmail> |
| en-NZ | <https://www.softwareadvice.co.nz/software/570950/Hiver-in-Gmail> |

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