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description: Review of Remi Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Remi | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Remi](/software/564637/Remi)

# Remi

Canonical: https://www.softwareadvice.co.uk/software/564637/Remi

> Remi is an AI receptionist for small and mid-size service businesses in South Africa and the United Kingdom. It is built for the practice owner, clinic manager or salon owner whose phone rings while they are with a client, and who loses bookings every time a call goes unanswered.

Remi answers every call 24/7 in a natural voice, in English (and Afrikaans in South Africa). It understands what the caller needs, checks live availability and books, moves or cancels the appointment straight into the calendar the business already uses: Google Calendar, Acuity Scheduling or Cliniko. When a caller needs a person, Remi puts them through to staff or takes a message. Every missed call gets an instant text-back.

Remi also replies to WhatsApp and SMS (including all 11 official South African languages), sends reminders that cut no-shows, refills cancelled slots from a waitlist and chases overdue invoices from Xero, QuickBooks or Sage.

What makes it different: it was designed for South Africa and the UK from day one, with local numbers, pricing in rand or pounds, and data handling built for POPIA and UK GDPR (EU-hosted data, with a data processing agreement signed in the dashboard). Businesses keep their existing phone number.

Ideal for clinics, dental and physio practices, care providers, salons and spas, hotels and guesthouses, trades and professional practices.

Getting started is simple: setup is done for you, support is available by email, phone and chat, and every plan starts with a free one-week trial. Plans run from R990 / £49 a month for messaging, and from R1,900 / £89 a month for phone answering.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Remi

## Commercial Context

- **Starting Price**: ZAR 1,900.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Remi is priced locally in South Africa (rand) and the United Kingdom (pounds). All plans are monthly, with a free one-week trial and done-for-you setup.

Remi · Basic: R990 / £49 per month. Messaging-only AI receptionist (WhatsApp and SMS bookings, reminders, FAQs). No phone answering.
Remi · Lite: R1,900 / £89 per month. AI phone receptionist, 500 talk-minutes included.
Remi · Complete: R6,500 / £329 per month. Everything, 2,500 talk-minutes included, plus invoice chasing, deposits, memberships, staff admin, email handling and the growth engine.
PaidUp (invoice chasing only): R299–R999 per month in South Africa, from £19 per month in the UK.

Extra talk-minutes above the allowance: R1.85 per minute (South Africa) or 15p per minute (UK). Businesses keep their existing phone number.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom

## Features

- AI Copilot
- Activity Dashboard
- Adaptive Responses
- Agentic Task Execution
- Alerts/Notifications
- Autonomous Task Execution
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Communications Management
- Contextual Response Generation
- Conversational AI
- Customer Communication
- Customer Database
- Customer History
- Customer Interaction Automation
- Customisable Forms
- Dashboard
- Data Security

## Integrations (10 total)

- Acuity Scheduling
- Cliniko
- Google Calendar
- PayPal
- Paystack
- QuickBooks Online
- Sage Accounting
- Stripe
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.co.uk/directory/5207/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.co.uk/directory/5207/ai-agents-for-customer-support/software)
- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Virtual Assistant Tools](https://www.softwareadvice.co.uk/directory/4488/virtual-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/564637/Remi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/564637-Remi/> |
| en-AU | <https://www.softwareadvice.com.au/software/564637/Remi> |
| en-GB | <https://www.softwareadvice.co.uk/software/564637/Remi> |
| en-IE | <https://www.softwareadvice.ie/software/564637/Remi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/564637/Remi> |

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