--- description: Review of SendSeven Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SendSeven | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [SendSeven](/software/564461/SendSeven) # SendSeven Canonical: https://www.softwareadvice.co.uk/software/564461/SendSeven > SendSeven is built for small and mid-sized teams that handle customer conversations across several messaging channels: marketing, customer service and sales in retail and e-commerce, local services, healthcare, hospitality, insurance and education. It is a strong fit for European companies that need GDPR-compliant customer messaging with EU hosting (Frankfurt). What it replaces Instead of a separate WhatsApp tool, a live-chat product, an email newsletter tool and a chatbot builder, SendSeven consolidates customer communication into one platform. WhatsApp, SMS, email, Instagram, Facebook Messenger, live chat and Telegram share one team inbox, and browser push is added for outbound campaigns, with automation and analytics on top. How teams use it • Answer every channel from one team inbox with assignments, notes and tags, and unlimited users at no per-seat cost • Let an AI assistant cover first-line support 24/7 from your own knowledge base, with a context-rich handover to your team when it is unsure • Send WhatsApp newsletters and email/SMS campaigns to opted-in subscribers, with consent and opt-outs tracked automatically • Automate appointment reminders, welcome flows, lead qualification and follow-ups in a visual no-code Flow Builder • Turn Instagram comments and click-to-WhatsApp ads into conversations that start themselves • Serve international customers with automatic translation in 100+ languages • Measure response times, message volume, subscriber growth, link clicks and delivery cost in built-in analytics • Route conversations to the right branch, department or brand with custom inboxes (Professional plan and up), and control access with role-based permissions • Send and receive voice messages on WhatsApp and Telegram, not just text • Reuse images, documents and video from a shared media gallery across campaigns and WhatsApp templates • Snooze what can wait, and archive any conversation as a branded PDF or an offline ZIP for your records • Export contacts to CSV or XLSX, edit them in bulk and import them back • Run several brands, locations or clients side by side in separate workspaces with multi-tenant support and a Tenants API (Professional and API Only plans) • Bring website visitors into the same inbox with an embeddable live-chat widget, and keep answering on the move with the Android app Typical use cases Order and delivery updates, appointment booking and reminders, quotes and enquiry follow-ups, lead qualification and routing, review and feedback requests, WhatsApp newsletters and product launches, first-line support with a bot and human handover, and after-sales service, all in the same thread with the customer. Why teams pick it SendSeven is an official Meta Business Partner. With Coexistence, you connect your existing WhatsApp number to the official WhatsApp Business API without migrating. Number and app keep working. Teams typically replace three or four separate tools (WhatsApp inbox, live chat, newsletter tool, chatbot builder) with one platform, and stop paying per seat. The platform is GDPR-compliant, hosted in the EU (Frankfurt), EU AI Act ready and made in Germany, with a data processing agreement and a 99.9% uptime SLA included. Setup is guided per channel, and REST API, webhooks, Zapier and n8n connect it to your CRM and the rest of your stack. Pricing and trial Fixed monthly plans with an included message bundle: from €49/month, full AI and automation from €79/month, larger bundles at €199 and €499. Developers can start with API Only from €9 per channel/month. Unlimited users, incoming messages always free, cancel monthly. Free 14-day trial with 100 test messages, no credit card required. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: SendSeven GmbH ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: Arabic, English, French, German, Italian, Polish, Portuguese, Spanish, Turkish - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - AI Copilot - AI Text Generation - AI Text Summarization - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Autoresponders - Batch Communications - CRM - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Create Content - Customer Database - Customer History - Customisable Branding - Email Management - Generative AI ## Integrations (6 total) - HubSpot CRM - HubSpot Marketing Hub - MCP Workforce Management - Make - Zapier - n8n.io ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Reviews ### "Excellent product, bursting with features and really quick to get integrated" — 5.0/5 > **Ross** | *26 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Excellent product. Absolutely bursting with fantastic features and extremely easy to get set up. I've used the WhatsApp API to automate internal staff communications and it works like a charm. There's a really streamlined Conversations inbox where you can see what messages are coming and going, even if they are sent over API, which makes testing super easy and efficient. At the point you're upgrading you can choose if you want the full suite, including the UI, or if you simply need an API connection for a much lower monthly fee. The full suite is so good I nearly paid for it even though I only need API. Requesting WhatsApp templates was seamless, even when introducing variables. And creating a webhook worked so quickly (Chat GPT helped build and test). > > **Cons**: There was some conflicting information in the documentation, but I flagged that and it was immediately rectified (fantastic support\!) > > I thought building a WhatsApp bot to handle internal communications and receive replies back to update our internal system would be complicated, but I was up and running so quickly. It was the first product I tried and it had everything, and it really was just so fast to get going. You have to give it a try -- you probably won't look anywhere else. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/564461/SendSeven) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data