---
description: Review of We Care Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: We Care Cloud | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [We Care Cloud](/software/563618/We-Care-Cloud)

# We Care Cloud

Canonical: https://www.softwareadvice.co.uk/software/563618/We-Care-Cloud

> We Care Cloud is NDIS software built for Australian service providers who need their rostering, compliance, and invoicing to actually hold together under pressure, not fall apart the week before an audit.

A missed shift case note doesn't feel urgent in the moment. Then an audit comes around, and a gap in the record becomes a real problem. A support worker calls in sick an hour before their shift, and someone is back on the phone working through a contact list. A certificate expires quietly and nobody notices until it's asked for. These are the everyday operational gaps that cost NDIS providers time, money, and compliance risk, and they're exactly what We Care Cloud was built to close.

The platform brings the full operational chain into one system. Participant management covers referrals, onboarding, service agreements, and consent forms. Rostering runs on a fortnightly cycle across AM, PM, and night shifts, with open shift broadcasting that lets coordinators send a vacant shift to every eligible support worker at once instead of calling down a list. Shift case notes are enforced automatically, with reminders before they're overdue and login restrictions if one is missed entirely, so compliance doesn't depend on someone remembering.

Incident reporting, medication administration records, and a full behaviour and health tracking suite are built in for organisations that need clinical-level documentation, not a generic notes field. Staff HR covers onboarding, leave management, and job applications, and the built-in training module lets you assign, track, and certify staff without a separate learning system. Invoicing connects directly to Xero, so completed shifts sync through to billing without manual reconciliation between systems.

Every action across the platform is logged in a complete audit trail, and access is controlled through granular role-based permissions with two-factor authentication on login. This isn't compliance bolted on as an afterthought, it's built around NDIS Practice Standards from the ground up, because the platform was designed specifically for this sector rather than adapted from generic business software.

We Care Cloud is the right fit for Operations Managers, Directors, Compliance Leads, HR Managers, and Coordinators at small to multi-site NDIS providers who need one system the whole team can trust, not several that all tell a slightly different story about what actually happened this week. It replaces the patchwork of spreadsheets, standalone rostering apps, and disconnected invoicing tools that most providers are currently stitching together by hand.

Support comes from a real Australian team who understand NDIS operations, not an offshore ticket queue reading from a script. When something needs fixing, there's a phone number that gets answered by someone who knows what a shift case note is.

If you're evaluating NDIS software because your current system can't keep up with your compliance obligations, or because your team is manually reconciling three tools to get one invoice out the door, We Care Cloud is built to be the platform you stop working around and start relying on.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: We Care Cloud

## Commercial Context

- **Starting Price**: A$800.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Alerts/Notifications
- Appointment Management
- Billing & Invoicing
- Calendar Management
- Charting
- Chat/Messaging
- Contact Management
- Document Management
- Document Storage
- For Healthcare
- Mobile Access
- Patient Management
- Records Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Scheduling
- Task Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Healthcare CRM Software](https://www.softwareadvice.co.uk/directory/393/healthcare-crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/563618/We-Care-Cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/563618-We-Care-Cloud/> |
| en-AU | <https://www.softwareadvice.com.au/software/563618/We-Care-Cloud> |
| en-GB | <https://www.softwareadvice.co.uk/software/563618/We-Care-Cloud> |
| en-IE | <https://www.softwareadvice.ie/software/563618/We-Care-Cloud> |
| en-NZ | <https://www.softwareadvice.co.nz/software/563618/We-Care-Cloud> |

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