---
description: Review of VOÏA Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VOÏA | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [VOÏA](/software/562086/VOIA)

# VOÏA

Canonical: https://www.softwareadvice.co.uk/software/562086/VOIA

> VOÏA is an AI-powered conversational Voice of Client platform built for B2B software and service vendors who need to read the health of client relationships, not just usage or delivery metrics.

Instead of a static survey form, VOÏA holds a short adaptive conversation with each client contact. It opens with the Relationship NPS question, then follows up on what the respondent actually wrote, in their own words. Each campaign returns a structured reading of the themes that lift loyalty and the themes that drag it down, at both the account level and the portfolio level.

VOÏA runs in campaign mode, typically four cycles a year, which gives client-facing teams a reliable rhythm of signal without the fatigue of always-on surveying. 

Conversation configurations in VOÏA are called Contexts. A Context defines the language, the register, and the themes a campaign probes with a given audience, so a client on your legacy product line, an executive sponsor, and a francophone end user each get a conversation that fits how they actually describe value. 

Results stay comparable across every Context, which means you can adapt the conversation without fragmenting the loyalty reading.

Pricing is a fixed annual subscription across two tiers, Core and Plus. There are no per-seat charges and no per-response charges, so listening to more of your client base never raises the bill.

Fully multilingual, French and English.

Built by Rivvalue. Hear every client. Act with clarity.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VOÏA

## Commercial Context

- **Starting Price**: US$12,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Portuguese, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Netherlands, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- AI/Machine Learning
- Analytics
- Automated Responses
- Chatbot
- Control
- Customization
- Generative AI
- Integrations
- Multi-Language
- Natural Language Processing
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/562086/VOIA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/562086-VOIA/> |
| en-AU | <https://www.softwareadvice.com.au/software/562086/VOIA> |
| en-GB | <https://www.softwareadvice.co.uk/software/562086/VOIA> |
| en-IE | <https://www.softwareadvice.ie/software/562086/VOIA> |
| en-NZ | <https://www.softwareadvice.co.nz/software/562086/VOIA> |

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