TheraNest
4.4
(997 Reviews)
TheraNest is an HIPAA-compliant web-based mental health solution used by solo practitioners, large mental health...
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TherapyNotes, LLC
About TherapyNotes, LLC
TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.
TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.
The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.
TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.
TherapyNotes, LLC pricing
TherapyNotes, LLC has a free version and offers a free trial. TherapyNotes, LLC paid version starts at US$59.00/month.
Starting Price:
US$59.00/month
Free Version:
Yes
Free trial:
Yes
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Jennifer
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- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
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3.0
Reviewed on 02/01/2026
Still need therapy
Pros
They fixed minor bugs. I still like that I don’t need multiple software to schedule, have payments etc
Cons
Nothing. I like it overall it’s a good software easy to use. Maybe the pricing could be cheaper or better
Jamie
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
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5.0
Reviewed on 10/07/2025
Great customer service and ease of use
I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes.
Pros
TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed.
Cons
I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part.
Alternatives Considered
SimplePracticeReasons for Switching to TherapyNotes, LLC
Ease of use, cost effectiveness, and customer service
Elias
- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
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5.0
Reviewed on 07/04/2025
Therapy Notes, the BEST in the world. LCSW.
My overall experience with Therapy Notes is amazing (TN). TN is so user friendly and support staff are always available.
Pros
24 hour support and easily accessible to various people.
Cons
There is nothing, I don’t like about Therapy Notes. I truly appreciate what TN is doing for the community and clinicians.
David
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for Free Trial
-
Review Source
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3.0
Reviewed on 03/01/2026
Product Review
Overall, I had a decent working experience with this program. It was not the worst nor was it the best
Pros
This program provided a convenient way to write my notes. it was easy to use and easy to track patients
Cons
I had difficult times using the program. It was not all that intuitive for me, and it took a bit getting used to
Melissa
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
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5.0
Reviewed on 07/11/2025
Recognizing an exceptional employee
Pros
I want to recognize [sensitive content hidden], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. [sensitive content hidden] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription.
She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks!
Cons
Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.