--- description: Review of Hitrak Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hitrak | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Transportation Management Systems](/directory/252/transportation-management-software/software) > [Hitrak](/software/561416/Hitrak) # Hitrak Canonical: https://www.softwareadvice.co.uk/software/561416/Hitrak > Hitrak is an AI-powered transport management system (TMS) for freight carriers, designed and built in New Zealand and serving operators across NZ, Australia and the Pacific. Who it's for: freight carriers and logistics operators who have outgrown spreadsheets, phone-based dispatch and end-of-day paperwork — from regional fleets through to operations processing thousands of shipments a day. Hitrak is event-driven: every scan, status change and delivery event updates a live digital twin of your operation, connecting quote, dispatch, delivery and invoice in one unbroken chain. What customers achieve: • Up to 95% dispatch automation • 90% less proof-of-delivery chasing • 58% less weekly admin (MD Freighting) • Data capture from 12 to 150+ points per job (up to 300) • 10–15x return per dollar invested Drivers use an offline-capable app that keeps working beyond mobile coverage, customers self-serve PODs and track-and-trace through a portal, and a generative-AI copilot answers questions straight from your live order data — consignment summaries, claims investigations and more. Hitrak processes around 7,500 shipments a day for customers including Big Chill, MD Freighting, Trengrove Transport and Hamilton Foods. Built by freight people, for freight people, with hands-on support from the NZ-based team. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Hitrak ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Hitrak is priced as a modular subscription — you pay for the modules your operation actually uses (from dispatch automation and electronic PODs through to the customer self-service portal and the AI copilot), scaled to your fleet size and shipment volume. New modules are co-developed with carriers: a container module is currently in testing with operators to make sure it works the way carriers do. Because no two freight operations run the same mix, pricing is quoted per operation rather than published as a flat rate card. Customers report a 10–15x return per dollar invested. MD Freighting cut operating expenses by 65.1% and weekly admin by 58% after moving to Hitrak. Book a demo for a quote tailored to your operation. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Fiji, New Zealand ## Features - AI Copilot - Automated Scheduling - Billing & Invoicing - Carrier Management - Communication Management - Compliance Management - Customer Management - Delivery Tracking - Dispatch Management - Fleet Management - Generative AI - Geographic Maps - Live Driver Tracking - Location Tracking - Mobile App - Order Management - Order Tracking - Quotes/Estimates - Real-Time Monitoring - Real-Time Notifications ## Integrations (6 total) - Bulletin - EROAD - Geotab - MYOB Business - Webfleet - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Transportation Management Systems](https://www.softwareadvice.co.uk/directory/252/transportation-management-software/software) ## Reviews ### "Driving Improved Delivery Performance Through Visibility, Accountability, and Data" — 5.0/5 > **Nathan** | *26 August 2026* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Hitrak has given us much greater visibility of our delivery fleet and day-to-day transport operations. The real-time vehicle tracking, route monitoring, proof of delivery (POD) capture, and driver performance metrics have helped us improve accountability, customer service, and operational efficiency across our network. > > **Cons**: There are always opportunities to further enhance reporting and dashboard customisation. As operational requirements evolve, we'd like to see even more flexibility around KPI reporting, data visualisation, and integration with other business systems to support end-to-end logistics analytics. > > Overall, our experience with Hitrak has been very positive. The system has become an important part of managing our delivery operations and has helped improve visibility, accountability, and service delivery across the business. The Hitrak team has been responsive and supportive throughout our journey, taking onboard feedback and continuing to develop new functionality that meets operational needs. We would highly recommend Hitrak to organisations looking to improve fleet visibility, delivery performance, and transport management through better data and real-time operational insights. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/561416/Hitrak) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data