---
description: Review of VQueue Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VQueue | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Kiosk Software](/directory/4560/kiosk/software) > [VQueue](/software/560531/VQueue)

# VQueue

Canonical: https://www.softwareadvice.co.uk/software/560531/VQueue

> vQueue is a cloud-based virtual queue platform for walk-in-heavy businesses: walk-in clinics and urgent care, car service and tire shops, government and municipal offices, and device repair shops.

HOW IT WORKS
Customers scan a QR code at your entrance and the queue opens in their mobile browser. No app store, no account, no phone number. Customers without a smartphone tap your kiosk tablet and get an on-screen ticket number. Everyone waits wherever they like and watches their position update in real time over a live WebSocket connection; opt-in web push notifications alert remote joiners when they are almost up, when they are called, and if they miss their turn (with a grace period to reclaim their spot).

Staff manage the queue from a one-button dashboard: call next, skip, finish. Desk labels ("Desk 3", "Window A") appear on the called customer's screen so they know exactly where to go. An optional TV display mode shows the currently called number in large type and announces it with text-to-speech in your language.

SECURITY \& PRIVACY
Privacy by design: no phone numbers, no emails, no PII collected from customers. Ticket data is automatically anonymized after 30 days, keeping GDPR compliance simple. Dynamic QR codes refresh every 25 seconds with single-use tokens, preventing queue-jumping via screenshots or remote joins. Kiosk devices are individually registered and authenticated, and staff access is role-based (Owner / Manager / Staff).

SPECS
- Works in any modern browser: customer phones, staff desktops, kiosk tablets, TV displays
- Real-time updates via WebSocket; web push (VAPID) notifications
- Multi-location support with per-location queues and services
- Analytics: daily volumes, peak-hour heatmap, staff performance, CSV export
- Available in 8 languages: English, Bulgarian, German, Spanish, French, Italian, Dutch, Polish
- No SMS: no per-message carrier fees, no phone-number database to protect

Setup takes about 90 seconds: sign up, print your QR, stick it on the door. Kiosk tablet and TV screen are optional extras. 30-day free trial, no credit card required.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VQueue

## Commercial Context

- **Starting Price**: €19.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Free trial then montly subscription afterwards.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Bulgarian, Dutch, English, French, German, Italian, Polish, Spanish
- **Available Countries**: Austria, Belgium, Bulgaria, France, Germany, Italy, Netherlands, Poland, Spain, United Kingdom

## Features

- API
- Alerts/Notifications
- Customer Database
- Customizable User Interface
- Mobile Alerts
- Multi-Location
- Queue Management
- Real-Time Notifications
- Reporting & Statistics
- Usage Tracking/Analytics
- User Session Management
- Waiting Time Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Kiosk Software](https://www.softwareadvice.co.uk/directory/4560/kiosk/software)

## Related Categories

- [Kiosk Software](https://www.softwareadvice.co.uk/directory/4560/kiosk/software)
- [Waitlist Software](https://www.softwareadvice.co.uk/directory/4323/waitlist/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/560531/VQueue)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/560531-VQueue/> |
| en-AU | <https://www.softwareadvice.com.au/software/560531/VQueue> |
| en-GB | <https://www.softwareadvice.co.uk/software/560531/VQueue> |
| en-IE | <https://www.softwareadvice.ie/software/560531/VQueue> |
| en-NZ | <https://www.softwareadvice.co.nz/software/560531/VQueue> |

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