---
description: Review of Wallu AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Wallu AI | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Wallu AI

Canonical: https://www.softwareadvice.co.uk/software/560001/Wallu-AI

> Wallu is built for the person who is doing customer support alongside three other jobs.

If you run an online store, a SaaS product or an online community, support does not arrive in one tidy queue. A question comes in on Instagram, the same one lands by email an hour later, someone asks it again in your Discord, and a fourth person messages your WhatsApp. Nobody has the full picture, answers differ depending on who replies, and evenings and weekends are when it all piles up.

Wallu is an AI support agent that reads your existing documentation, FAQ pages or website, then answers those questions across every channel at once - Discord, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, email and a chat widget on your site. Everything lands in one shared inbox, so one customer means one conversation rather than four fragments.

Who it suits best

Teams of one to twenty where support is a shared responsibility rather than a department. E-commerce stores handling order and shipping questions, SaaS products answering the same setup questions repeatedly, agencies covering support for their clients, and communities where members ask in public channels.

It is a poor fit if you need a full ticketing system with SLAs, queues and agent workload routing. Wallu answers questions and escalates the ones it cannot; it is not a replacement for an enterprise service desk.

What makes it different

Every channel is included on every plan. Most support tools charge per channel or per seat, so adding WhatsApp is an upgrade and adding Instagram is another. Wallu starts at $4.99 per month with everything included, and adding a channel later costs nothing.

It escalates rather than guesses. Wallu answers from your knowledge base or it hands the conversation to a person - it does not improvise an answer that merely sounds right.

It never talks over your team. The moment a colleague replies, the AI stops on that conversation. Customers do not get a bot message stacked on top of a human one.

Setup and support

Setup takes an afternoon, not a quarter. You point Wallu at your documentation or website and it learns from it - there is no training data to prepare, no flowchart to build and no consultant required.

Support is by email and live chat, with a searchable knowledge base and step-by-step documentation for each integration. Starter plans and above include priority support. If you would rather not set it up yourself, our team will connect your channels and train the agent on your content with you.

Pricing

Plans run from $4.99 to $149 per month, based on how many AI responses you need, with a 7-day free trial on entry plans. There are no per-seat charges and no setup fees.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Wallu AI

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Monthly pricing, 20% off on yearly plans.
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Italian, Romanian, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Customisable Branding
- Document Storage
- Email Management
- File Sharing
- Generative AI
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Single Sign On

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/560001/Wallu-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/560001-Wallu-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/560001/Wallu-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/560001/Wallu-AI> |
| en-IE | <https://www.softwareadvice.ie/software/560001/Wallu-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/560001/Wallu-AI> |

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