--- description: Review of Rural Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rural Billing | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Utility Management System](/directory/4254/utility-management/software) > [Rural Billing](/software/55710/rural-billing) # Rural Billing Canonical: https://www.softwareadvice.co.uk/software/55710/rural-billing Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/55710/rural-billing?page=2) > Rural Billing makes utility management simple, affordable, and stress-free. Designed for small to mid-sized utilities, it grows with your business while keeping billing easy to handle. Whether you manage water, gas, or electric services, Rural Billing supports metered, tiered, and flat-rate charges—all in one place. It integrates seamlessly with leading meter brands like Badger, Sensus, Neptune, Mueller, and Master Meter. Plus, you can add eBilling and a convenient online payment portal at no extra cost to your utility. > > Verdict: Rated **4.9/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 60 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Redline Data Systems - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$2,850.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: US Outlying Islands, United States ## Features - ACH Payment Processing - Billing & Invoicing - Commenting/Notes - Customer Management - Electronic Payments - For Electricity - For Natural Gas - For Trash - For Water - Historical Reporting - Meter Data Management - Metered Billing - Non-Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Reporting & Statistics - Transaction History - User Management ## Support Options - Email/Help Desk - Phone Support ## Category - [Utility Management System](https://www.softwareadvice.co.uk/directory/4254/utility-management/software) ## Related Categories - [Utility Management System](https://www.softwareadvice.co.uk/directory/4254/utility-management/software) - [Utility Billing Software](https://www.softwareadvice.co.uk/directory/4542/utility-billing/software) ## Alternatives 1. [Submeter Billing](https://www.softwareadvice.co.uk/software/194506/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.softwareadvice.co.uk/software/438858/heartland-payment-system) — 4.3/5 (132 reviews) 3. [ExpenseLogic](https://www.softwareadvice.co.uk/software/456026/ExpenseLogic) — 4.8/5 (31 reviews) 4. [Zego](https://www.softwareadvice.co.uk/software/239716/zego) — 4.5/5 (83 reviews) 5. [EnergyCAP](https://www.softwareadvice.co.uk/software/434579/energycap) — 4.7/5 (132 reviews) ## Reviews ### "AWESOME SOFTWARE" — 5.0/5 > **Sandra** | *17 June 2016* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Pros: I love how you can talk to the support. I love how you can print anything you need to on the bills. It is very easy to learn and work with. I am thankful for being able to talk to a "REAL PERSON"\!\! Very fast and easy emailing, calling. I LOVE how the tech support can go into your computer and help you with anything you need\!\!\!\! I think it is a great help to any company that they send the billing sheets out without even asking\! I wasn't ever trained for this job and I have called many, many times needing help and the gentleman that I speak with has always treated me with the most respect and encourages me and helps me to learn whatever I need to know\!\!\! I am very blessed to have such a fantastic software\!\!\! Thank you all\!\! > > **Cons**: The only problem I can say is one thing: The activity sheet is hard to explain and break down to the older customers. I have went to show details and still had to go step by step to explain why a customer owed what they did. It is easy if they have a bill no late fee and pay it\! That is simple. The ones I need more help with are like a person owes a bill, then late fee applied, then another bill, they make a payment, it needs to be able to be placed under the bill they are making a payment for. I can give you a customer to show you a example for. I have to sit with the customer and go step by step adding and taking away to come up with why they owe each thing. I know this is hard to understand but please feel free to email me or call me so I can help you understand. 256-354-2359 > > I love the Rural Billing\!\!\!\! It is easy to understand\! I love the tech support help\! I have nothing but great things to say about this software\!\!\! ----- ### "Highly Recommend\!" — 5.0/5 > **Taylor** | *10 February 2023* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The activity log is very helpful to help keep up with payments. Some customers get behind or pay ahead and pay different amounts than the bill so being able to see that activity helps me make sure their account is correct. I also like that when customers pay online through GovPortal it transfers over to Rural Billing. This has been super helpful so I don't miss customer payments. > > **Cons**: So far I have not come across anything I have had problems with. > > Since I took over our sewer department, I have had to learn how to use this software and it has been super easy and I haven't had much problem with figuring it out. My hard drive recently crashed and customer support was able to help me get back on track and it took no time\! ----- ### "I have had a good experience with the software." — 4.0/5 > **Stephen** | *4 January 2016* > > Most features are good but there are a couple that could be somewhat different. Meter changes and readings are a big concern here. Changing out meters and entering new readings are impossible if we are reading to do billing. ----- ### "Very User Friendly" — 5.0/5 > **Neta** | *10 April 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: This product is very user friendly and easy to navigate. Their customer support team is always there to help. I would recommend this product to anyone looking for a simple billing product. > > **Cons**: I have no dislikes of this product. It is easy to use. > > The tracking features are so nice to have for fiscal year end. ----- ### "Town Clerk" — 5.0/5 > **Don** | *14 February 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Easy to update. Selection of reports available. > > **Cons**: I do not have any negative remarks for the software. > > I t has been a good product for us. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/55710/rural-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/55710/rural-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data