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description: Review of Candle AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Candle AI | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Other Artificial Intelligence (AI) Software](/directory/4877/other-artificial-intelligence-ai/software) > [Candle AI](/software/554759/Candle-AI)

# Candle AI

Canonical: https://www.softwareadvice.co.uk/software/554759/Candle-AI

> Candle AI is a cloud-based email assistant built for legal professionals, including solo practitioners, law firms of all sizes, in-house counsel, and university legal departments. It runs directly inside Gmail and Outlook, so users never need to leave their inbox.

Core features include automatic email triage and prioritization, which categorizes incoming messages so urgent items surface immediately. Matter context surfacing pulls client details, prior correspondence, and deadlines from connected case management systems like Clio Manage. AI-drafted replies are written in the user's voice and grounded in the matter file, but are always held for review — no email is sent without explicit user approval. Billable time capture records email work directly inside the inbox, converting time previously spent on admin into recoverable billable hours. Firm-specific templates can be created and edited without switching applications.

Candle AI is SOC 2 Type II certified, and email content is never used to train AI models or shared with third parties. Support options include documentation and vendor support channels. Legal teams looking to reduce manual data entry and cut time spent on inbox management can use Candle AI to keep work organized within their existing email tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Candle AI

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Data Protection
- Distinct AI Functionality
- For Legal Professionals
- Knowledge Management
- Legal Compliance
- Niche Application
- Specialized or Emerging Capabilities
- Workflow Automation

## Integrations (1 total)

- Filevine

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4877/other-artificial-intelligence-ai/software)

## Related Categories

- [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4877/other-artificial-intelligence-ai/software)
- [AI Legal Assistant](https://www.softwareadvice.co.uk/directory/5273/ai-legal-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/554759/Candle-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/554759-Candle-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/554759/Candle-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/554759/Candle-AI> |
| en-IE | <https://www.softwareadvice.ie/software/554759/Candle-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/554759/Candle-AI> |

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