---
description: Review of Fideliya Pass Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fideliya Pass | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Fideliya Pass](/software/552974/Fideliya-Pass)

# Fideliya Pass

Canonical: https://www.softwareadvice.co.uk/software/552974/Fideliya-Pass

> Fideliya Pass is a loyalty platform for modern specialty businesses: coffee shops, salons, spas, gyms, boutiques. Instead of paper stamp cards or yet another app your customers will never download, every customer gets a branded loyalty pass that lives directly in Apple Wallet and Google Wallet.
The pass is the product. It updates in real time points, stamp progress, rewards, and tier status change on the customer's phone the moment they're scanned at the counter. A built-in QR code doubles as a referral engine, turning existing customers into new sign-ups.
Behind the pass, owners get a quiet, focused dashboard: a point-of-sale scan flow, customer analytics, digital gift cards, and one-tap broadcasts that push offers straight to every cardholder's wallet.
Fideliya is built multilingual from the ground up — English, French, Spanish, and Arabic, including full right-to-left layouts, so the pass and dashboard feel native to your customers, not translated.
Pricing is simple and transparent in EUR: a free tier to start, with Starter, Pro, and Enterprise plans as you grow.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fideliya Pass

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Start free. Upgrade when you grow.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Monaco, Morocco, New Zealand, Norway and 11 more

## Features

- Behavior Analytics
- Behaviour Tracking
- Campaign Management
- Cancellation Management
- Churn Management
- Communication Management
- Customer Data Management
- Customer Engagement
- Customer History
- Customer Profiles
- Customer Segmentation
- Email Campaign Management
- Engagement Tracking
- Generative AI
- Health Score
- Loyalty Program
- Marketing Automation
- Messaging
- Notifications
- Performance Metrics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Retention Software](https://www.softwareadvice.co.uk/directory/4619/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.softwareadvice.co.uk/directory/4619/customer-retention/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.co.uk/software/105459/guusto) — 4.9/5 (3823 reviews)
2. [Kangaroo](https://www.softwareadvice.co.uk/software/324113/kangaroo) — 4.9/5 (257 reviews)
3. [RepeatMD](https://www.softwareadvice.co.uk/software/427882/repeatmd) — 4.4/5 (192 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.uk/software/278379/gift-card) — 4.8/5 (39 reviews)
5. [Boomerangme](https://www.softwareadvice.co.uk/software/501190/Boomerangme) — 4.8/5 (48 reviews)

## Reviews

### "My customers are delighted and my sales have increased" — 5.0/5

> **Natalia** | *23 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I completed the pass in 2 minutes, it's easy to use and what I liked most was being able to send notifications directly to my customers and their customer service 10/10, they respond instantly by WhatsApp
> 
> **Cons**: I would like to be able to add my social media accounts so they appear to my customers and they can leave Google reviews of my business directly.
> 
> I highly recommend it to all entrepreneurs or business owners who want to increase their sales and perceived value of their service or product. In my case, my customers love it; it's easy to use, has great customer service, and isn't expensive

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### "Very satisfied" — 5.0/5

> **Akram** | *28 July 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create loyalty cards, track customers, and manage rewards from one simple dashboard, very easy to use
> 
> **Cons**: The free plan is limited,pricing may be expensive for very small businesses, i would like more customization and advanced rewards options

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/552974/Fideliya-Pass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/552974-Fideliya-Pass/> |
| en-AU | <https://www.softwareadvice.com.au/software/552974/Fideliya-Pass> |
| en-GB | <https://www.softwareadvice.co.uk/software/552974/Fideliya-Pass> |
| en-IE | <https://www.softwareadvice.ie/software/552974/Fideliya-Pass> |
| en-NZ | <https://www.softwareadvice.co.nz/software/552974/Fideliya-Pass> |

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