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description: Review of Aiello Voice Assistant Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Aiello Voice Assistant | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/4488/virtual-assistant/software) > [Aiello Voice Assistant](/software/550466/Aiello-Voice-Assistant)

# Aiello Voice Assistant

Canonical: https://www.softwareadvice.co.uk/software/550466/Aiello-Voice-Assistant

> Aiello Voice Assistant is an artificial intelligence-powered system designed for the hospitality industry. It is used in hotels to enhance guest services and streamline operational workflows. The platform has received IHG certification and is implemented in various hotel brands, including Hilton, Capella Hotels, and Prince Smart Inn properties.

The system combines telephony, PBX functionality, digital signage, hotel information services, room control features, and AI-powered chat into a single platform. It uses a hybrid AI architecture, integrating large language models for complex guest inquiries and simpler AI models for quick voice commands such as adjusting lighting or temperature. The platform supports multilingual conversations and connects with hotel infrastructure such as property management systems, task management systems, PABX, room control units, and IoT devices. Its software-based PBX operates over in-room Wi-Fi networks, removing the need for traditional telephone wiring. An analytics dashboard provides performance insights for individual properties or multiple locations, supporting data-driven decisions.

The system autonomously manages guest requests and frequently asked questions through voice interaction and automated task routing. It enables voice-activated control of in-room features, including lighting, climate settings, entertainment, and access to local attraction information. The platform consolidates multiple standalone devices into one integrated system that requires only power and Wi-Fi for operation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Aiello

## Commercial Context

- **Pricing Details**: Our packages and pricing vary. Let us know what you need, and we'll get in touch within two business days.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, French, Japanese, Norwegian, Thai, Traditional Chinese
- **Available Countries**: Canada, France, Germany, Japan, Malaysia, Singapore, Taiwan, Thailand, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Analytics
- Automated Responses
- Business Process Automation
- Chatbot
- Customer Engagement
- Generative AI
- Integration
- Intent Recognition
- Multi-Language
- Natural Language Processing
- Personalisation
- Reporting/Analytics
- Speech Recognition
- Task Management
- Third-Party Integrations
- Virtual Personal Assistant (VPA)

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Virtual Assistant Tools](https://www.softwareadvice.co.uk/directory/4488/virtual-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/550466/Aiello-Voice-Assistant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550466-Aiello-Voice-Assistant/> |
| en-AU | <https://www.softwareadvice.com.au/software/550466/Aiello-Voice-Assistant> |
| en-GB | <https://www.softwareadvice.co.uk/software/550466/Aiello-Voice-Assistant> |
| en-IE | <https://www.softwareadvice.ie/software/550466/Aiello-Voice-Assistant> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550466/Aiello-Voice-Assistant> |

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