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description: Review of Aiello GuestWeb Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Aiello GuestWeb | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Aiello GuestWeb](/software/550463/Aiello-GuestWeb)

# Aiello GuestWeb

Canonical: https://www.softwareadvice.co.uk/software/550463/Aiello-GuestWeb

> Aiello GuestWeb is a mobile AI concierge platform designed to provide continuous guest support for hotels and hospitality properties. It helps properties digitize guest services while managing operational tasks. The platform supports guest communication from pre-arrival to checkout without requiring guests to download an application.

The system includes an AI chatbot capable of handling conversations in multiple languages. It addresses common guest inquiries, processes service requests, and manages bookings using natural language processing. Guests access the platform by scanning an in-room QR code with their mobile devices. A backend content management portal allows hotel staff to update facility information, menus, and other materials in real time, reducing the need for printed directories. Analytics tools track guest interactions and generate usage reports. The platform incorporates enterprise-grade encryption, role-based access controls, and complies with GDPR standards.

The AI technology is trained for hospitality-specific contexts and adapts over time to improve response accuracy. The system can be customized to reflect hotel branding and integrates with the Aiello Knowledge Management System to ensure consistent information across various touchpoints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Aiello

## Commercial Context

- **Pricing Details**: Our packages and pricing vary. Let us know what you need, and we'll get in touch within two business days.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, Danish, English, French, German, Japanese, Norwegian, Spanish, Thai, Traditional Chinese
- **Available Countries**: Canada, France, Germany, Japan, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- CRM
- Campaign Management
- Communication Management
- Content Management
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Live Chat
- Multi-Language
- Real-Time Analytics
- Reporting/Analytics
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/550463/Aiello-GuestWeb)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550463-Aiello-GuestWeb/> |
| en-AU | <https://www.softwareadvice.com.au/software/550463/Aiello-GuestWeb> |
| en-GB | <https://www.softwareadvice.co.uk/software/550463/Aiello-GuestWeb> |
| en-IE | <https://www.softwareadvice.ie/software/550463/Aiello-GuestWeb> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550463/Aiello-GuestWeb> |

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