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description: Review of Callbeat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Callbeat | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [Callbeat](/software/550206/Callbeat)

# Callbeat

Canonical: https://www.softwareadvice.co.uk/software/550206/Callbeat

> Callbeat is a cloud-based virtual PBX and IP telephony system designed to manage business communications. It is suitable for small and medium-sized enterprises in Mexico and internationally. The platform provides tools for professional call handling, customer service operations, and omnichannel contact center management without requiring physical equipment.

Features include a virtual switchboard with interactive voice response, call recording with cloud storage, and the ability to handle calls through computers, mobile devices, tablets, or IP phones. An AI voice assistant manages incoming calls, schedules appointments, answers inquiries, and qualifies prospects using business-specific data. The system also includes an omnichannel messaging platform that supports communication through WhatsApp, Facebook Messenger, Instagram, Telegram, TikTok, and web chat, using conversational AI.

Callbeat operates entirely in the cloud, removing the need for physical infrastructure or cabling. It allows businesses to scale by adding extensions, lines, or channels as needed. The system supports number portability and maintains a high uptime rate.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Callbeat

## Commercial Context

- **Starting Price**: MX$499.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: CALLBEAT operates on a transparent SaaS subscription model tailored for growing SMEs and corporate clients across México and Latin America. Our pricing tiers are structured around outbound minute volume and business scale, ensuring a cost-effective fit for any organization. All Cloud PBX plans completely eliminate the need for physical hardware investments. Every subscription includes full access to essential mobility features such as smart IVR routing, virtual extensions, and softphone app integration for remote teams. There are no hidden setup fees, and businesses can scale their telephony infrastructure instantly as they expand.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Chile, Colombia, Mexico, Peru

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Automatic Call Distribution
- Autoresponders
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Integrations (32 total)

- Bitrix24
- Bullhorn ATS & CRM
- Calendly
- Google Calendar
- Google Cloud Storage
- Google Sheets
- HaloCRM
- HaloPSA
- HubSpot CRM
- HubSpot CRM Integration for Jira
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Make

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)

## Related Categories

- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)
- [Cloud PBX Software](https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/550206/Callbeat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550206-Callbeat/> |
| en-AU | <https://www.softwareadvice.com.au/software/550206/Callbeat> |
| en-GB | <https://www.softwareadvice.co.uk/software/550206/Callbeat> |
| en-IE | <https://www.softwareadvice.ie/software/550206/Callbeat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550206/Callbeat> |

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