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description: Review of SMART Reply Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SMART Reply | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Other Artificial Intelligence (AI) Software](/directory/4877/other-artificial-intelligence-ai/software) > [SMART Reply](/software/550090/SMART-Reply)

# SMART Reply

Canonical: https://www.softwareadvice.co.uk/software/550090/SMART-Reply

> SMART Reply is an AI-powered inbox, finance, and CRM tool designed for Microsoft 365 and Outlook users across businesses of all sizes. SMART Reply helps teams manage email communication, track customer relationships, and handle financial workflows from within their existing Outlook environment. The software is deployed as a cloud-based solution, requiring no separate application installation. Core features include AI-assisted email drafting, contact and deal tracking, invoice management, and follow-up reminders. These features help sales, finance, and operations teams reduce manual data entry and keep customer records organized without switching between multiple platforms. Small businesses benefit from the built-in CRM tools, which allow teams to log interactions and monitor pipeline activity directly from their inbox. Finance teams can use the invoicing tools to create and track payments in one place. Support is available via email, a knowledge base, and live chat, giving users access to help resources at different levels of urgency.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: bSMART AI

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Assisted Content Creation
- Automated Text Generation
- Distinct AI Functionality
- Generative AI
- Inbox Management
- Natural Language Processing
- Niche Application
- Routing
- Specialized or Emerging Capabilities
- Tone Selection

## Integrations (4 total)

- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4877/other-artificial-intelligence-ai/software)

## Related Categories

- [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4877/other-artificial-intelligence-ai/software)
- [Email Management Software](https://www.softwareadvice.co.uk/directory/3433/email-tracking/software)
- [AI Writing Assistant Software](https://www.softwareadvice.co.uk/directory/4486/ai-writing-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/550090/SMART-Reply)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550090-SMART-Reply/> |
| en-AU | <https://www.softwareadvice.com.au/software/550090/SMART-Reply> |
| en-GB | <https://www.softwareadvice.co.uk/software/550090/SMART-Reply> |
| en-IE | <https://www.softwareadvice.ie/software/550090/SMART-Reply> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550090/SMART-Reply> |

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