NextGen Office

4.0
Overall rating
Reviews

4.0
Overall rating
Reviews

About NextGen Office

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities. NextGen Office is bringing that cutting-edge technology to your workflows with NextGen Office Ambient Assist. When providers use NextGen Office Ambient Assist, integrated ambient listening technology securely converts the spoken, natural patient-provider conversation into a structured SOAP note that can be reviewed and edited by providers and automatically integrated into the patient's chart in NextGen Office. In addition to its EHR capabilities, NextGen Office integrates state-of-the-art Practice Management (PM) functionalities that enable healthcare practices to capture their true revenue potential. The award-winning PM solution offers a user-friendly interface that is loved by clients and designed to meet today's complex billing challenges. Through its features such as registration and scheduling, coding, billing, and collections, NextGen Office simplifies billing processes, accelerates reimbursements, and helps practices navigate the intricacies of revenue cycle management effectively. Furthermore, NextGen Office's commitment to value-based care and population health management is evident through its innovative solutions designed to help practices better manage patient populations while adapting to the transition from fee-for-service to value-based payment programs. By leveraging health analytics and population health tools, healthcare providers can make informed decisions and ensure that their practice remains compliant with evolving regulatory reporting requirements. The NextGen Office ecosystem also places a strong emphasis on patient experience, offering easy-to-use solutions that enhance clinical workflows, improve operational outcomes, and facilitate effective patient communications. This patient-centric approach includes features such as patient self-scheduling, patient portal, and patient reported outcomes, all aimed at enhancing patient engagement, loyalty, and satisfaction. In line with the evolving landscape of healthcare technology, NextGen Office prioritizes interoperability, offering secure, scalable, and cost-effective solutions to overcome barriers to data exchange and support vital patient data sharing among healthcare partners. By ensuring interoperability and contributing to improved clinical outcomes through data aggregation and analytics, NextGen Office helps healthcare providers deliver better coordinated and comprehensive care.
NextGen Office Software - NextGen Office Practice Management
NextGen Office Software - NextGen Office Patient Visit Summary
NextGen Office Software - NextGen Office Patient Portal
NextGen Office Software - NextGen Office telehealth
NextGen Office video
NextGen Office Software - NextGen Office Practice Management - thumbnail
NextGen Office Software - NextGen Office Patient Visit Summary - thumbnail
NextGen Office Software - NextGen Office Patient Portal - thumbnail
NextGen Office Software - NextGen Office telehealth - thumbnail

NextGen Office pricing

NextGen Office does not have a free version and does not offer a free trial. NextGen Office paid version starts at US$300.00.

Starting Price:
US$300.00
Free Version:
No
Free trial:
No

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NextGen Office Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
3.9
Customer Support
4.0
5 reviews of 1,275 View all reviews
Kristina
Kristina
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 23/07/2024

Good software

Pros

It’s easy to navigate and pretty simple to learn.

Cons

I liked most everything about the software so far.

Crystal
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

NextGen.. Creating ease in your workday

Next Gen does amazing with automatically pulling up my claims from our customers entering their information into the automated system prior to connecting with me. This makes my job so much easier and builds some type of rapport with my customer by doing so.

Pros

The ease and ability of automatically connecting with Avaya, and pulling up my claims for work.

Cons

The frequency it goes impaired, and the times it won’t automatically pull up claims.

Michael
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 01/05/2024

Next Gen is a usable yet imperfect

I have used Next gen for 7 years overall and find it very usable, but at times inefficient for completing evaluations and exercise logs for PT patients.

Pros

Integration between practice manager (scheduling) and EMR (records) software. ability to carry forward and safe smart phrases to speed up note writing

Cons

Exercise log completion is tedious and takes too long relative to other sections of notes. Some sections of evaluations are not intuitive as where to find things.

Response from NextGen Healthcare

We want to take this opportunity to thank you for being a loyal customer for the past seven years! We are here to address any of your frustrations. Thank you for taking the time to bring this to our attention. Your feedback is critical to us, and we are here to help with any concerns you have. I welcome learning additional details if you are open to a live conversation.

Replied 10/05/2024
Heather
Heather
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
2
Customer Support
3

4
Reviewed on 01/09/2024

NexGen insights

Nexgen had many uses I used on a daily basis such as charting, e-scribing medications, ordering office supplies, as well as a patient portal where patients could access, they're records and medication list.

Pros

Patients can review their personal health records, including medications and lab test results and the billing integration helped my billing needs

Cons

learning to customize can be pretty complex and time consuming. It's really not the best for a small practice.

NATALIE
  • Industry: Medical Practice
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2024

ALL DOCTORS SHOULD USE

Pros

EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS.

Cons

LABS REQUIRE A LOT OF CLICKING TO SUBMIT

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