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description: Review of ChatFlow Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatFlow | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [ChatFlow](/software/544057/ChatFlow)

# ChatFlow

Canonical: https://www.softwareadvice.co.uk/software/544057/ChatFlow

> ChatFlow is an AI-powered chatbot platform designed to help businesses create chat assistants trained on their own content. It is used to automate customer support, capture leads, and manage routine inquiries without requiring technical skills. The platform allows organizations to reduce support workloads while maintaining consistent customer interactions. Chat assistants can be trained using uploaded documents, website pages, and knowledge bases.

The platform includes a no-code setup process, enabling users to train chatbots by uploading files such as PDFs, Excel sheets, and FAQs or by crawling websites. ChatFlow allows customization of chatbot tone and behavior, supporting both formal and conversational communication styles. Rules can be configured to escalate complex queries to human agents. Advanced analytics help identify areas for improvement, and real-time data synchronization ensures chatbot responses reflect the latest information.

ChatFlow incorporates enterprise-grade security measures, including TLS encryption for data in transit and AES encryption for data at rest. It complies with GDPR and CCPA regulations and offers role-based access controls and audit logging. User data remains private and is not used to train public AI models. Businesses retain full control over data retention policies and storage duration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ChatFlow

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding
- For Sales/Marketing
- Intent Recognition
- Lead Capture
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/544057/ChatFlow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/544057-ChatFlow/> |
| en-AU | <https://www.softwareadvice.com.au/software/544057/ChatFlow> |
| en-GB | <https://www.softwareadvice.co.uk/software/544057/ChatFlow> |
| en-IE | <https://www.softwareadvice.ie/software/544057/ChatFlow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/544057/ChatFlow> |

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