--- description: Review of ComtyLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ComtyLink | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/4126/building-maintenance/software) > [ComtyLink](/software/543673/ComtyLink) # ComtyLink Canonical: https://www.softwareadvice.co.uk/software/543673/ComtyLink > ComtyLink is a building and strata management software platform designed for Australian residential and commercial properties. It supports building managers, strata managers, committees, and residents by consolidating tasks such as maintenance tracking, inspections, work orders, contractor management, resident communications, and amenity bookings into one system. The platform includes an offline mobile application that allows building managers to log issues, capture photos, and complete checklists in areas without connectivity. Data automatically syncs when a connection is restored. An AI assistant helps draft notices and communications in plain English. QR code stickers placed in common areas enable residents to report issues with a single tap. The software features a maintenance pipeline to track requests from reporting to resolution, a key management system with NFC scanning and audit trails, and a report builder that generates Word documents from live records. Other features include contractor inductions with sign-in tracking, amenity booking with automated bond handling, and a resident portal for self-service access to building information. The platform is designed to streamline property management processes and improve communication between stakeholders. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Comtylink ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking - Barcode/Ticket Scanning - Calendar Management - Checklists - Commercial Properties - Contract/License Management - Customer Database - Customisable Forms - Customisable Reports - Document Management - Equipment Management - Facility Asset Management - Facility Scheduling - Generative AI - Historical Reporting - Inspection Management - Job Management - Maintenance Management ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) ## Related Categories - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Facility Management Software](https://www.softwareadvice.co.uk/directory/4310/cafm/software) ## Reviews ### "A Powerful and Reliable Platform for Property, building & Facilities Management" — 5.0/5 > **clay** | *14 August 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about ComtyLink is how easy it is to manage almost every aspect of day to day facilities, building and property management from one central platform. It has made managing a 33 acre residential and commercial complex precinct much more organised, efficient and transparent. I particularly like the ability to create work orders, request and compare quotations, communicate with contractors, track invoices and payments, while keeping all relevant documentation, photos, reports and correspondence attached to each individual job. The ability to track a job from the initial request, through quotation and approval, right through to completion, invoicing and payment provides excellent visibility and accountability. It also creates a complete history of works that can easily be referred back to when required. The platform's resident portal and maintenance request functionality is another major advantage. Residents can now submit maintenance requests directly through ComtyLink, allowing management to receive, track and manage issues more efficiently while providing a clearer process for residents. The broadcasting and communication system is also extremely useful. Management can send notifications and important updates directly to residents, making it much easier to communicate information about planned works, outages, events, maintenance issues and other matters happening throughout the precinct. Another feature I find extremely useful is the booking system, which allows residents and management to book rooms, facilities and shared spaces for events and other activities. Having this integrated into the same platform makes managing shared facilities much easier. The QR code and contractor monitoring system is another feature that has been particularly useful. QR codes can be linked to contractor spreadsheets and scopes of works, allowing management to monitor whether contractors are attending the required locations and completing the tasks they are contracted to perform. This is particularly beneficial for cleaning, waste management, maintenance and other recurring trade services, as it provides greater accountability and visibility over contractor performance. The reporting functionality is also excellent, particularly when providing updates to the Board. It allows me to clearly demonstrate completed works, outstanding items, contractor activity and expenditure. One of the biggest advantages of ComtyLink is that the developer is continually improving and updating the platform and its technology. They are consistently introducing new features and improvements to keep the system current and competitive with other property and facilities management platforms in the market. Overall, ComtyLink has significantly streamlined my workflow and reduced the need to manage information across multiple systems. Having maintenance, recurring works, resident requests, contractors, quotations, work orders, invoices, payments, bookings, resident communications, QR code monitoring, documentation and reporting all within one platform makes it an extremely valuable tool for facilities, building and property management. > > **Cons**: This is actually quite difficult for me to answer, as I am extremely happy with ComtyLink overall. I haven't experienced any major issues with the platform that would make me consider it a negative. If I do come across an issue or something that I believe could work better, one of the biggest advantages is that I can contact the ComtyLink team directly and have the issue addressed. Their support and willingness to listen to feedback makes a significant difference. There are always areas where software can continue to improve, particularly around reporting and customisation, but I would consider these more opportunities for further development rather than major shortcomings. The fact that the developers are continually updating the platform, introducing new features and responding to user feedback makes it difficult to identify anything I genuinely "like least" about ComtyLink. Overall, my experience has been extremely positive, and the level of support from the ComtyLink team is one of the reasons I would continue to recommend the platform. > > My overall experience with ComtyLink has been extremely positive. It has become an essential tool in the day to day management of our precinct and has significantly improved the way I manage maintenance, contractors, residents, financial tracking and communication. What I particularly value is that ComtyLink brings so many different functions together in one platform. I can manage maintenance requests, work orders, quotations, contractors, invoices and payments, recurring maintenance, resident communications, bookings, documentation, reporting and contractor monitoring without having to rely on multiple separate systems. The resident functionality has also been a major benefit, allowing residents to submit maintenance requests directly and receive important communications through the platform. The QR code system provides additional accountability for contractors, particularly for cleaning, waste management and recurring maintenance services. Another major strength is the ComtyLink support team. If I encounter an issue or have an idea for something that could work better, I can contact the team directly and work through the issue with them. They are responsive to feedback and continually develop and improve the platform, which gives me confidence that the system will continue to evolve with the needs of property, building and facilities management. Coming from a facilities management perspective, I find ComtyLink particularly valuable because it provides visibility, accountability and a complete history of what is happening across the property. It makes it much easier to track outstanding works, contractor performance, expenditure and resident issues, while also providing clear reporting for the Board. Overall, I would highly recommend ComtyLink to other facilities,property managers and building management. It is a comprehensive, user-friendly platform that continues to improve, and the combination of its functionality and direct support makes it a very effective manage ----- ### "Excellent Product For Facility Managers" — 5.0/5 > **Aiman** | *17 August 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: It's a great and easy to use, customer support is also great and using it is very efficient and straight forward, much more efficient than other similar products we have used previously. > > **Cons**: There is nothing that I dislike about this product, the developer has been very proactive in ensuring that this product meets our needs as facility managers. > > Very helpful in generating and tracking work orders, storing contact details, asset registers, sending out notices, scheduling maintenance programs and much more. Perfect for facility/building management. ----- ### "Big improvement on our old system" — 5.0/5 > **Lachlan** | *30 October 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and covers everything we need day to day. The contractor sign-ins and inductions are a highlight, it’s made keeping track of who’s on site much simpler. The team is also really responsive when we ask for changes or new features. > > **Cons**: Honestly not much so far. A few features took a little time to get used to when we first switched over, but the team helped us get set up quickly. > > We moved over to ComtyLink from another building management system and it’s been a really smooth change. Getting set up was straightforward and the team was helpful throughout. It’s become part of how we run things day to day, and it’s good knowing that if we need something changed, they actually listen and get it done. Really happy with the move. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/543673/ComtyLink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data