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description: Review of Kosmo IA Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kosmo IA | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Kosmo IA](/software/539614/Kosmo-IA)

# Kosmo IA

Canonical: https://www.softwareadvice.co.uk/software/539614/Kosmo-IA

> Kosmo IA is a conversational AI platform that helps small and mid-sized businesses in Mexico and Latin America automate customer interactions across WhatsApp, web chat, and social media channels. The software is cloud-based, making it accessible without on-premises installation. Core features include automated chat responses, lead capture, appointment scheduling, and conversation routing to human agents when needed. Kosmo IA allows businesses in retail, services, and e-commerce to handle a high volume of customer inquiries without increasing staff, reducing response times and keeping conversations organized in one place. The platform supports multiple agents managing conversations from a single dashboard, with conversation history and basic reporting included. Support is available via email, live chat, and an online knowledge base, giving teams access to help during setup and daily use.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Kosmo IA

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Chile, Colombia, Mexico, Peru, Spain

## Features

- AI/Machine Learning
- Analytics
- Augmented Analytics
- Automated Responses
- Automated Routing
- CRM
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customer Surveys
- Dashboard
- For Sales/Marketing
- Generative AI
- Integrations
- Intent Recognition
- Language Detection
- Lead Capture

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)
- [AI Sales Assistant Software](https://www.softwareadvice.co.uk/directory/4614/ai-sales-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/539614/Kosmo-IA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/539614-Kosmo-IA/> |
| en-AU | <https://www.softwareadvice.com.au/software/539614/Kosmo-IA> |
| en-GB | <https://www.softwareadvice.co.uk/software/539614/Kosmo-IA> |
| en-IE | <https://www.softwareadvice.ie/software/539614/Kosmo-IA> |
| en-NZ | <https://www.softwareadvice.co.nz/software/539614/Kosmo-IA> |

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